Міністерство освіти і науки України
Тернопільський національний економічний університет

кафедра іноземних мов 
та професійної комунікації

Завдання для самостійної роботи
з дисципліни 
“Іноземна мова за професійним спрямуванням” для студентів спеціальності “Туризм” 
денної та заочної форм навчання

Тернопіль – 2014

Завдання для самостійної роботи з дисципліни “Іноземна мова за професійним спрямуванням” для студентів спеціальності “Туризм” денної та заочної форм навчання. / Укл.: Н. В. Собецька, І. О. Доскоч, – Тернопіль: ТНЕУ, 2014. – 52 с.

Рецензенти:
Ємчук Т. Б., кандидат філологічних наук, доцент кафедри практики англійської мови та методики її викладання Тернопільського національного педагогічного університету.
Стешин І. О., кандидат філологічних наук, доцент кафедри іноземних мов та професійної комунікації Тернопільського національного економічного університету.

Відповідальний за випуск:. 
Лиса Н.С., кандидат філологічних наук, доцент, завідувач кафедри іноземних мов та професійної комунікації Тернопільського національного економічного університету.

Завдання для самостійної роботи з дисципліни “Іноземна мова за професійним спрямуванням” для студентів спеціальності “Туризм” денної та заочної форм навчання призначені для студентів вищих навчальних закладів, викладачів, учителів.  

Затверджено
на засіданні кафедри іноземних мов та професійної комунікації 
Тернопільського національного економічного  університету
(протокол № 12 від  17 червня 2014 р.)

Розглянуто та схвалено 
Вченою радою Навчально-наукового інституту інноваційних освітніх технологій Тернопільського національного економічного університету
(протокол № 5 від 20 червня2014 р.)

Рекомендовано до друку
навчально-методичною комісією з циклу дисциплін гуманітарної підготовки ТНЕУ
(протокол № 9  від 18 червня 2014 р.)

Собецька Н., Доскоч І., 2014

CONTENTS
			
1.		TOPIC 1. WHAT IS TOURISM?	5	
2.		TOPIC 2. WORLD DESTINATIONS	7	
3.		TOPIC 3. TOUR OPERATORS	10	
4.		TOPIC 4. TOURIST MOTIVATIONS	13	
5.		TOPIC 5. TRAVEL AGENCIES	15	
6.		TOPIC 6. TRANSPORT IN TOURISM	18	
7.		ТОРІС 7. ACCOMODATION	22	
8.		TOPIC 8. MARKETING AND PROMOTION	26	
9.		TOPIC 9. THE AIRLINE INDUSTRY	30	
10.		TOPIC 10. HOLIDAYS WITH DIFFERENCE 	35	
11.		TOPIC 11. RESERVATIONS AND SALES	39	
12.		TOPIC 12. AIRPORT DEPARTURES	43	
	ANSWERS	48	
	REFERENCES	52	

Передмова
Методичну розробку “Завдання для самостійної роботи з дисципліни “Іноземна мова за професійним спрямуванням” для студентів зі спеціальності “Туризм” денної та заочної форм навчання” складено відповідно до програми курсу та вимог Міністерства освіти та науки України для використання студентами туристичних спеціальностей вищих навчальних закладів.
У методичній роботі висвітлюються традиційні соціально-економічні теми, необхідні для безпосереднього бізнес спілкування. Тексти, тестові завдання та вправи спрямовані на закріплення лексичних одиниць, фразеологічних висловів, синонімів, антонімів та омонімів. Такі завдання сприяють нагромадженню словникового запасу, удосконаленню навичок розмовної мови, умінням вести бесіду, брати участь у бізнес дискусіях англійською мовою. Відповіді до вправ та тестів забезпечать студентам можливість контролю над засвоєною економічною лексикою. Викладачі можуть використовувати дану розробку для перевірки знань студентів з дисципліни “Англійська мова за професійним спрямуванням”.

TOPIC 1. WHAT IS TOURISM?
Task 1. Read the text and choose the correct word for each space.
Since the beginning of time humans have (1) _____. Food, water, safety or acquisition of resources (trade) were the early travel motivations. But the idea of travel for (2) _____.or exploration soon emerged. Travel has always depended upon technology to provide the means or mode of travel. The earliest travelers walked or rode domesticated animals. The (3) _____.of the wheel and the sail provided new modes of transportation. Each improvement in technology increased individuals' opportunities to travel. As roads were improved and governments stabilized, interest in travel for education, sightseeing, and religious purposes (4) _____. One of the earliest travel guides was written by Pausanias, a Greek, which was a 10 volume Guide to Greece, for Roman tourists in 170 A.D..
Tourism is a collection of activities, (5) _____. and industries that delivers a travel experience, including transportation, accommodations, eating and drinking establishments, retail shops, entertainment businesses, activity facilities and other hospitality services provided for (6) _____. or groups traveling away from home. The World Tourism Organization (WTO) claims that tourism is currently the worlds largest (7) _____. with annual revenues of over $3 trillion dollars. Tourism provides over six million jobs in the United States, making it the country's largest (8) _____.
Essential Requirements for Tourism are:
A.	Time, as the hours for leisure increase so does the opportunity for travel. Changes in work days or hours, school calendars will affect how and when people can travel. The overall travel pattern has moved from a two week (9) _____ to 6-8 three or four day mini-vacations per year.
B.	Money, the majority of travel requires discretionary income. Discretionary income is money left over after all monetary obligations (food, rent and taxes) have been paid.
C.	Mobility, is the access to transportation (car, bus, plane, train or ship) and the hours required to get to their (10) _____.
D.	Motivation, is the reason people travel. Motivations may include seeking novelty, education, meet new people, adventure or stress reduction.

1.	A.	slept	B.	traveled	C.	gone	D.	drived	
2. 	A.	pleasure	B.	nice	C.	visits	D.	good	
3. 	A.	bloosom	B.	paculiarity	C.	need	D.	invention	
4. 	A.	decreased	B.	fall	C.	increased	D.	shot down	
5.	A.	abilities	B.	ways	C.	needs	D.	services	
6.	A.	individuals	B.	stuff	C.	waiters	D.	humanities	
7.	A.	company	B.	industry	C.	society	D.	enterprise	
8.	A.	employee	B.	employment	C.	employer	D.	employ	
9.	A.	business	B.	vacation	C.	honeymoon	D.	meeting	
10.	A.	way	B.	tour	C.	journey	D.	destination	

Task 2. Find the opposites of the words on the left. Choose from the ones on the right. 
ADJECTIVE								OPPOSITE
harmless	……………………	lazy	
generous	……………………	broad-minded	
permanent	……………………	timid	
industrious	……………………	sudden	
gigantic	……………………	unfortunate	
friendly	……………………	mean	
dull	……………………	wonderful	
daring	……………………	hostile	
dear	……………………	temporary	
narrow-minded	……………………	uninterested	
real	……………………	exciting	
horrible	……………………	cheap	
gradual	……………………	imaginary	
keen	……………………	harmful	
fortunate	……………………	minute	

Task 3. Read throught the following sentences and then write down which job each of the following people have.

1. You go to this person when you want to take out some money at a bank.
2. This person helps you when you play golf by carrying your clubs and giving you advice.
3. This person looks after a block of flats or an office.
4. When you have a legal problem, you can always go to this person.
5. He carries your bags for you at the station.
6. This person delivers letters.
7. This person performs operations at a hospital.
8. If you have a lot of money, you might employ this person to drive you around.
9. This person keeps animals and grows crops.
10. If you have a problem with your speech, this person can help you overcome it.

Miss Rees is a c…………………	Mrs Plod is a p………………………	
Mr Berry is a c………………….	Mrs Carter is a s…………………….	
Mr Guard is a c…………………	Mr Austin is a c……………………..	
Miss Knowles is a s…………….	Mr Field is a f………………………..	
Mr Train is a p………………….	Miss Sayer is a s……….. t………….	

Task 4. Express yourself. 
Use any photo or picture of beautiful scenery you like and speak for about 3 minutes what can you see there, where is the place, would you like to go there etc.

Task 5. Translate the following sentences into English:
1. Туризм – це наймасовіша форма активного відпочинку і оздоровлення. 
2. Під час подорожей туристи знайомляться з минулим і сучасністю місцевості. 
3. Також цікаво дізнатися про природні багатства та пам'ятки культури регіону.
4. Ми часто виконуємо суспільно-корисну роботу та проводимо спостереження за природою.
5. Туризм залежно від мети подорожі поділяється на пізнавальний (екскурсійний) та любительський (самодіяльний). 
6. У пізнавальному (екскурсійному) туризмі учасники подорожують на автобусах, літаках, теплоходах, у поїздах 
7. Туристи наперед визначають маршрути та вибирають готелі, де вони бажають зупинитися. 
8. В любительському (самодіяльному) туризмі подорож будується повністю або частково на самообслуговуванні. 
9. Регулярна туристична діяльність і участь в туристичних спортивних змаганнях є ефективним замінником фізичної праці. 
10. Під час мандрівок і походів значно розширюються і поглиблюються знання подорожуючих в галузі ботаніки, зоології, геології, географії. 

TOPIC 2. WORLD DESTINATIONS
Task 1. Read the text and choose the correct word for each space.
A destination is the end point in a (1) _____., whether that journey is across the street or across the planet. For most of human history, reaching a distant place could take weeks or months; in modern times, many far-flung destinations can be reached in a matter of days, if not hours. Modern (2) _____.has also provided more precise means of traveling, such as the Global Positioning System ((3) _____). The term is often used to describe popular and oft-visited locales; in this sense, it is a shortened form of “tourist destination.”
Destinations can be cities, town, natural (4) _____., or even whole countries. Natural beauty such as beaches, tropical island resorts with coral reefs, hiking and camping in national parks, mountains and forests, are examples of traditional tourist attractions to spend summer vacation. While some examples of cultural tourist attractions include (5) _____. places, monuments, ancient temples, zoos,aquaria, museums and art galleries, botanical gardens, buildings and structures (e.g., castles, libraries, former prisons, skyscrapers, bridges), theme parks and carnivals, living history museums, ethnic enclave communities, historic trains and cultural (6) _____. Many tourist attractions are also landmarks.
It is possible to classify destinations as natural or built:
Natural destinations include seas, lakes, rivers, coasts, mountain ranges, deserts etc.
Built destinations are cities, towns and villages.
An amusement park is also often a tourist destination, especially if it is very large. Cedar Point, for example, is a very popular amusement park in Sandusky, Ohio. It features many (7) _____., games, and other attractions that draw tourists.
Travel as a (8) _____. activity is a relatively recent concept since, for thousands of years, human beings traveled mainly as a matter of survival. Some, such as nomadic tribes, followed the migrating herds of animals that provided their food and livelihood; others traveled to (9) _____. drought, warfare, or other threats. 
Novelty tourist attractions are tourist attractions that usually feature small but unusual items of interest. These types of attractions are not usually primary destinations, and they are sometimes referred to as (10) _____. attractions. The World's Largest Ball of Twine in Darwin, Minnesota could be considered a novelty tourist attraction.

1.	A.	school	B.	journey	C.	flight	D.	hiking	
2. 	A.	technology	B.	chemistry	C.	human	D.	advertisment	
3. 	A.	GSP	B.	CEO	C.	NATO	D.	GPS	
4. 	A.	policy	B.	regions	C.	disasters	D.	views	
5.	A.	ecological	B.	modern	C.	historical	D.	scientifical	
6.	A.	museums	B.	journeys	C.	holidays	D.	events	
7.	A.	rides	B.	games	C.	exotics	D.	items	
8.	A.	good	B.	nice	C.	pleasure	D.	relaxing	
9.	A.	follow	B.	escape	C.	end	D.	gain	
10.	A.	road-side	B.	twin-win	C.	land-go	D.	motorway	

Task 2. Give a synonym for each of the words in brackets in the following sentences. Choose from the ones below. Number 1 has been done for you. 

odd	bashful	attractive	authentic	
cheeky	enjoyable	unbelievab	obstinate	
enormous	ample	big-headed	appalling	
hilarious	vital	keen		

1. He was one of the most (good-looking) …attractive… men she had ever seen.
2. We had a really (pleasant) …………… time in Brighton last week.
3. David is always telling people how good he is at everything. He’s so (conceited) …………… .
4. The play last night was (terrible) … . At least half the audience walked out in the middle of it.
5. There’s something very (peculiar) …out Mr Brown’s behaviour today. Haven’t you noticed?
6. Have you seen James and Sally’s new house? It’s really (huge) …………… .
7. He won’t take my advice. He’s so (stubborn) …………… .
8. I was always very (shy) ……… as a child and hated going to parties or meeting new people.
9. My son loves school. In fact, in some ways he’s too (enthusiastic) …………… . I mean, it’s the only thing he ever talks about.
10. It looked like (a genuine) an …………… Picasso, but in fact it was only a copy.
11. I think Martha is going to have a lot of problems with her children. They’re son (rude) …………… to everyone.
12. You should have done it by now. You’ve had (sufficient) …………… time.
13. You must read this story – it’s quite (incredible) …………… .
14. Hard work and ambition are (essential) …………… if you want to get on in life.
15. You must go and see the new “Monty Python” film – it’s (very funny) ……………

Task 3. Put the following words in the correct sentences.
ambitious	big-headed	intelligent	immature	
rude	obstinate	moody	eccentric	
strict	sympathetic			

1. John is always telling people how well he plays the guitar. He’s so …………
2. Many girls of 16 and 17 are far too …………… to get married and have children.
3. I see Clive’s passed all his exams again. It must be wonderful to be so …………… .
4. The trouble with Jane is that she’s so …………… . One minute she’s laughing, the next she’s sulking. You just don’t know where you are with her.
5. One of the things I like about Pamela is that she’s so …………… . If you have a problem you know you can go to her and that she’ll listen to you and try to help all she can.
6. Mrs Green’s children are so …………… . They never say “Please” or “Thank you” and only last week I heard them swearing at the postman.
7. My son’s very …………… . He doesn’t want to work in an office all his life. In fact he keeps telling me that one day he’s going to be Prime Minister.
8. My uncle is very …………… . No matter what the weather, healways wears a bright red cape when he goes out and a matching pair of boots. Everyone stares at him, but he doesn’t mind. He likes being different.
9. My husband never sees my point of view. He has his opinions and nothing I say will ever change them.  He’s so
10. When I was a teenager, my father was very …………… . He’d never allow me to wear make-up or have a boyfriend, and if I went out with friends I always had to be home by 10 o’clock.

Task 4. Express yourself. 
Do you have a country that you dream to visit? What do you know about its climate, geography/location, natural features, main attractions, importance in the world? Brainstorm your ideas.

Task 5. Translate the following into English

1. Головні річки країни є її важливими торгівельними шляхами.
2. Вчора у місті стався сильний землетрус.
3. На острові є активні вулкани відомі своїми термальними джерелами та гейзерами.
4. Основні промислові басейни розташовані навколо великих міст.
5. Екологічні порушення в основному включають отруєння атмосфери та забруднення океанів, річок та озер звалюючи в них відходи.
6.У тропіках зазвичай проходять жахливі зливи, тому дороги часто наводнені. 
7.Ландшафт цієї місцевості складається в основному із пустель та гір.
8.З менш ніж 1% землі придатної для вирощування зернових національна економіка базується на рибальстві та рибній промисловості, яка складає 80% експорту. 
9.Температура знизилась, дороги стали слизькими й небезпечними для водіїв..
10.Височину розбивають на частини численні річки, долини й ущілини.

TOPIC 3. TOUR OPERATORS
Task 1. Read the text and choose the correct word for each space.
A tour operator typically combines tour and travel components to create a (1) _____. They prepare itinerary. The most common example of a tour operator's product would be a (2) _____. on a charter airline plus a transfer from the airport to a hotel and the services of a local (3) _____, all for one price. Niche tour operators may specialise in destinations, e.g. Italy, activities and experiences, e.g. skiing, or a combination thereof.
A tour operator is in charge of planning and leading tours for travelers who desire the guidance of an informed person to lead them to places of interest. She normally provides verbal (4) _____ of sites and landmarks as another person operates the (5) _____ transporting the tourists. This vehicle is commonly a bus, but tours may also be conducted from a plane, boat, train, mini-bus, car or on foot.
Sometimes a tour operator operates (6) _____ and offers expeditions serving specified interests, such as a particular industry, hobby or type of landscape. Examples of these specialized tours often include trips to garment districts, historic districts or animal sanctuaries. This type of tour operator is often an expert in these areas of interest and sought out by those with specific curiosities.
If the tour guide works for a large company, she may have a (7) _____ that helps her conduct the tours or assists in promotion and booking. She commonly trains and supervises this staff. In the event the company is small, she may be responsible for all daily operations.
Responsibilities of the job as a tour operator vary according to the time of (8) _____ and size of employer, but generally include:
•	deciding how many holidays to sell each season and the resorts/countries to use
•	visiting resorts to ascertain accommodation quality and suitability
•	liaising with coach operators, airlines, hoteliers and resort reps
•	agreeing service levels, contracts and costs
•	confirming customer (9) _____ with airlines/hotels
•	collecting, evaluating and responding (as appropriate) to customer feedback
•	using market reseach information to guide decisions
•	producing brochures and Internet-based information
•	providing pricing information
•	marketing holidays to clients via travel agents, websites, brochures and television advertising 
•	(10) _____ bookings, invoicing and issuing of tickets
•	predicting profits or number of bookings.

1.	A.	holiday	B.	vocation	C.	journey	D.	festivity	
2. 	A.	trip	B.	bill	C.	flight	D.	aisle	
3. 	A.	tour guy	B.	guy	C.	guest	D.	representative	
4. 	A.	occupations	B.	descriptions	C.	varieties	D.	skills	
5.	A.	vehicle	B.	wheeled	C.	round-go	D.	land	
6.	A.	independently	B.	single	C.	himself	D.	organising	
7.	A.	stiff	B.	stuff	C.	staff	D.	employer	
8.	A.	day	B.	year	C.	autumn	D.	daylight	
9.	A.	account	B.	profile	C.	faxing	D.	names	
10.	A.	arming	B.	leging	C.	handling	D.	necking	

Task 2. Choose the word which best completes each sentence.
1.	A bed on a ship board is called a ………… .	
	a)	sleeper	b)	cabin	c)	bunk	d)	dormitory	
2.	I have no brothers or sisters. I am ………… child.	
	a)	an only	b)	a sole	c)	a unique	d)	a single	
3.	I’m terribly sorry, I seem to have ………… my book at home.	
	a)	lost	b)	forgotten	c)	left	d)	hidden	
4.	My sister and I are always quarrelling. We just don’t seem to ………… .	
	a)	get off	b)	get together	c)	get on	d)	get by	
5.	Most parents find it difficult to ………… their children nowadays.	
	a)	grow up	b)	foster	c)	develop	d)	bring up	
6.	I ………… to inform you that your mother died ten minutes ago.	
	a)	sorry	b)	regret	c)	apologise	d)	pity	
7.	I think everyone should ………… the Human Rights movement.	
	a)	agree	b)	support	c)	stand up	d)	supply	
8.	I only paid £3 for this dress. It was a real ………… .	
	a)	find	b)	sale	c)	bargain	d)	cheap	
9.	I always try to ………… something each month for my holidays.	
	a)	save	b)	spare	c)	spend	d)	put	
10.	I don’t have a job. I’m ………… .	
	a)	lonely	b)	sick	c)	unused	d)	unemployed	
11	Which horse shall we ………… on in the 2.15 race?	
	a)	back	b)	bet	c)	place	d)	win	
12.	Manchester United ………… Liverpool in the F.A. Cup Final.	
	a)	beat	b)	won	c)	sailed	d)	lost	

Task 3. Put in the missing prepositions in the following sentences.
1. I’m very disappointed …………… him.
a) on	b) in	c) of
2. Who else was …………… the party on Saturday?
a) at	b) on	c) to
3. He had difficulty …………… starting the car. 
a) with	b) to		c) in
4. What do English people eat …………… Christmas? 
a) to	b) at	c) under
5. That music was written …………… Beethoven.
a) of	b) with	c) by
6. I’m very conscious …………… my big nose. 
a) of	b) at		c) with
7. The police car chased the robbers …………… the streets. 
a) among	b) in	c) through
8. I’m looking …………… my lighter. Have you seen it? 
a) to	b) after	c) for
9. I haven’t smoked	 …………… ages.
a) for	b) since	c) at
10. I’m tired …………… learning English.
a) on	b) of 	c) with
11. Here – divide this bar of chocolate …………… yourselves.
a) in	b) among	c) with
12. His opinion differs …………….. mine. 
a) to	b) from	c) with
13. You go on – there’s no need to wait …………….. me.
a) on	b) by 		c) for
14. If you don’t know what a word means, you can always look it …………….. in a dictionary.
a) on	b) over	c) up
15. He was very proud …………….. being English.
a) of	b) over	c) with

Task 4. Express yourself. 
What is customer care? Give an example of an occasion when you received special personal service (invent if necessary). e.g. someone at the airport who helped you when you were in a hurry/feeling nervous.

Task 5. Translate the following sentences into English.

1. Кожен туроператор - фахівець в організації конкретного виду туристичного продукту.
2. Оператор може бути як широко відомим на споживчому ринку, так і мало відомим споживачам.
3. Спеціалізуватися туроператор може залежно від географічного напряму, різних видів цілей турпоїздки, від продажу індивідуальних або групових турів.
4. Чи розглядаєш ти TezTour як оператора свого відпочинку,
5. Великі туроператори нерідко взагалі не працюють безпосередньо з клієнтами, вважаючи за краще перекласти всі питання реалізації турів на плечі своїх турагентів.
6. Що ж стосується ціни, то слід знати, що заробіток турагента формується не за рахунок націнок на тур, а за рахунок агентської комісії, уже включеної у вартість туру.
7. Якщо ціни виявилися нижчими озвучених вам — краще пошукати іншого турагента.
8. Вітчизняний туристичний ринок сьогодні настільки насичений пропозиціями, що більшість компаній воліють працювати чесно і завжди готові йти назустріч своїм клієнтам.
9. Яке це має значення при виборі туру?
10. В обов'язковому порядку туристське агентство має укласти з вами договір у письмовій формі.

TOPIC 4. TOURIST MOTIVATIONS
Task 1. Read the text and choose the correct word for each space.
Have you ever wondered what (1) _____. you to travel? Could it be because you want to experience a whole new environment, visit some (2) _____. relatives, for educational purposes or just for fun? The reason behind why people travel can well be described as tourism (3) _____..
Tourism motivation is the driving force behind a tourist’s intensions and behaviors. It forms people’s goals, expectation that constitutes of travel choice, behavior and perceptions in regard to specific tourist’s destination. Tourist’s motivations forms (4) _____. to internal psychological factors that cause an uncomfortable level of tension and needs that should be released after a given activity is under taken. Tourists can actualize their intrinsic needs and motives if they manage to self actualize and liberate them.
The type of tourists’ motivation is relative to the type of context it is generated from. For instance cultural motivation is dependent on a tourist’s way of (5) _____. which constitutes of the culture and tradition of his people. It is rare to find tourists select a destination that practices the same culture as his/her own. Most tourists tend to visit cultures which are (6) _____. from their own in order to learn and experience a different way of life. For example a person from Australia would be attracted to tour a region that has a different culture from his, probably a place in Africa which has a very different culture and a wide range of physical attraction. Culture is also categorized based on sustainability and the type of (7) _____. on offer. Another type of motivation is the social motivation. Different societies have different social status and inclination. For example a student travelling from Australia to London will have a great (8) _____. of learning the English way of living. Although most people assume that the living conditions, family set up and socialization process in white families is similar. One can only find out the diverse social aspects in other communities by (9) _____. to a different destination far away from home. 
The selection of a tourist’s destination is often characterized by pull factors; these are conditions which intensively attract someone to a place. Examples of pull factors are favorable environmental conditions, peculiar physical attractions, people’s culture and traditions, the tourism and hospitality industry of a place. It can also be through word of mouth from people who have earlier visited the place. In addition, some tourists are pulled by (10) _____. conditions such as sunlight and snow. The pull factor in such a case is the presence of abundant sunlight or snow.

1.	A.	motivates	B.	feels	C.	motivating	D.	feeling	
2. 	A.	further	B.	distant	C.	far long	D.	district	
3. 	A.	motivation	B.	activity	C.	preference	D.	need	
4. 	A.	lead	B.	because	C.	because of	D.	due	
5.	A.	staying	B.	being	C.	living	D.	travelling	
6.	A.	the same	B.	different	C.	usual	D.	indifferent	
7.	A.	commitment	B.	community	C.	commodity	D.	comfort	
8.	A.	need	B.	way	C.	position	D.	opportunity	
9.	A.	travelling	B.	walking	C.	reach	D.	travel	
10.	A.	environmental	B.	nature	C.	worlwide	D.	allover	

Task 2. Complete the dialogue
In the following dialogue, the part of Paul has been left out. Put in the words he speaks in the right order from the phrases below.

-	About a month ago.
-	St. Richard’s Comprehensive?
-	Well, as a matter of fact, we’ve decided to get a divorce.
-	Oh, sorry!
-	(Laughing) I see. Still the same old John. You haven’t changed a bit! 
-	Yes, that’s right. Sweden.
-	You must enjoy it there, then.
-	Oh, I live here now.
-	No, only me.
-	Ah well, it can’t be helped. And there aren't any children fortunately.
-	John! This is a surprise!
-	But anyway, enough of me. What are you doing these days?	

Paul:		…
John: That’s all right.
Paul:		
John: Paul! Paul Jennings! Well I never! What on earth are you doing here?
Paul:		
John: Do you? But the last I heard of you, you were teaching abroad somewhere.
Paul:		
John: So when did you come back?
Paul:		
John: And is Sally with you?
Paul:		
John: Only you?
Paul:		
John: Oh, I am sorry to hear that, Paul.
Paul: …………………………………………………….
John: Yes, that’s one blessing, I suppose.
Paul:		……………
John: Oh, still teaching, you know. Same school as before.
Paul:		……………
John: That’s the one.
Paul:		……………
John: Well, let’s just say it helps pay the rent, shall we?
Paul:		……………
John: No, neither have you. I’d have recognised you anywhere.

Task 3. Express yourself. 
Do you know where in Africa do tourists go? Is tourism growing in Africa? What do tourists look for in Africa?
Brainstorm what you know about Kenya. Think about types of holidays in Kenya as well as facts on population, capital and climate. 

Task 4. Translate the following sentences about visiting London into English.

1. Людина, яка втомилась від Лондону, втомилась від життя.
2. Лондон був заснований римлянами.
3. Більшість церков та монастирів були збудовані в період Середньовіччя.
4. Вільям Завойовник збудував Лондонську вежу і був коронований у Вестмінстерському абатстві.
5. Жителі Лондону під час правління Єлизавети побудували перші театри.
6. Під час Вікторіанського періоду (ХІХ століття) Лондон був одним з найбільш важливих центрів Індустріальної Революції та центром Британської імперії.
7. Якщо ви пройдетеся такими вулицями як Оксфорд, Бонд, Регент, то зможете відвідати велику кількість магазинів та маркетів.
8. Парк Регента – це те місце, де ви зможете побачити різноманітних тварин. Тут ви зможете погодувати качок та подивитися на пеліканів.
9. Британський музей – один з найбільших та найбагатших музеїв у світі. Він був заснований в 1753 році і вміщує одну з найбагатших світових колекцій антикваріату та Британську національну бібліотеку.
10. У Єгипетських Галереях ви можете побачити людські та тваринні мумії. 

TOPIC 5. TRAVEL AGENCIES

Task 1. Read the text and choose the correct word for each space.
Travel agents are (1) _____. who provide assistance with organizing and booking travel. At one time, it was very difficult for people to book tickets for plane, train, and boat trips without the assistance of a travel agent, although this changed with the advent of (2) _____. geared at travelers who wanted to make their own arrangements. The services of a travel agent can still be quite (3) _____., especially for people who are not experienced travelers.
Most travel agents work at a travel agency, a business which provides a variety of travel services to clients, although it is also possible to work with an independent travel agent. An array of services can be contracted through a travel agent, from a simple request to (4) _____. a plane ticket to a meticulously planned trip. Typically, the (5) _____. is a percentage of the cost of the trip, although some travel agents charge flat fees for their work.
In addition to making reservations for travel, a travel agent can also reserve a rental car, book hotel rooms, secure restaurant reservations, and organize various excursions and trips. For example, people traveling to Costa Rica might ask a travel agent to hire a local (6) _____. to take them on a rainforest hike. Travel agents can also provide recommendations about places to go, things to do, and spots to see, a service which is often appreciated by people who do not have much experience in the area they are traveling to.
At a minimum, a travel agent can book tickets for people who wish to travel to a particular destination; most travel agents focus on air, rail, and (7) _____. travel  and the myriad options available, including varying classes and routes. Travel agents also have a lot more to offer, however, thanks to their extensive experience in the industry and as travelers themselves.
With general public access to the Internet, many airlines and other travel companies began to sell (8) _____. to passengers. As a consequence, airlines no longer needed to pay the (9) _____. to travel agents on each ticket sold. Since 1997, travel agencies have gradually been disintermediated, by the reduction in costs caused by removing layers from the package holiday distribution network. However, travel agents remain (10) _____. in some areas such as cruise vacations where they represent 77% of bookings and 73% of packaged travel. In 2009, the market size for travel agencies experienced a sharp decline, dropping from $17 billion the previous year to $14.5 billion.

1.	A.	low ranks	B.	employees	C.	professionals	D.	leaders	
2. 	A.	web sites	B.	mails	C.	machinery	D.	local agents	
3. 	A.	expensive	B.	valuable	C.	need	D.	major	
4. 	A.	keep	B.	spend	C.	book	D.	pay	
5.	A.	tax	B.	bill	C.	chain	D.	fee	
6.	A.	man	B.	person	C.	inhabitant	D.	guide	
7.	A.	bike	B.	car	C.	sea	D.	helicopter	
8.	A.	indirectly	B.	directly	C.	normally	D.	in advance	
9.	A.	commissions	B.	taxes	C.	fines	D.	per cent	
10.	A.	dominant	B.	minor	C.	major	D.	newer	

Task 2. Give a synonym for each of the words in brackets in the following sentences. Choose from the ones below. (Make any other necessary changes.) Number 1 has been done for you.
detest	purchase	spoil	trip	
inform	accomplish	put off	alter	
enter	moan	recollect	occur	
brag	vanish	scare		
1. Being a gentleman, I allowed the women to (go in) …enter…first.
2 They were all watching the U.F.O. when it suddenly (disappeared) …………… .
3. This is something I (bought) …………… from an antique dealer in Chelsea.
4. I love watching football, but my wife (loathes) …………… it.
5 He (stumbled) …………… and fell as he was leaving the church.
6. You won’t (achieve) …………… anything if you don’t work harder.
7. The manuscript is basically good – but there are still parts of it that need to be
(changed) …………… .
8. I couldn’t (remember) …………… where I had first met her. 
9 The match has been (postponed) …………… until next week.
10. Alfred  Hitchcock’s films really (frighten) …………… me; especially the one he made about a lot of birds attacking people.
11. Bad weather completely (ruined) …………… the Garden Party. 
12 I don’t like the new secretary very much – she’s always (complaining) …………… about something or other.
13. Can you tell me in your own words exactly what (happened) …………… 
14. Would you please (notify) …………… me the moment Miss Baker gets back?
15. I can’t stand Doreen. She’s always (boasting) …………. about the places she’s been to.

Task 3. In each of the following extracts from a newspaper there is a misprint. Write down the word which is wrong and also write down which word should have been used instead.

	MISPRINT	CORRECT WORD	
1. He is now being kept alive by an artificial respirator and huge doses of rugs.	rugs	drugs	
2. The route taken by the King and Queen was lined by clapping, cheer­ ing crows.			
3. Barry Jones was seriously burnt last weekend when he came in contact with a high voltage wife.			
4. Congratulations and best wishes to my daring fiancée on her 21st birth­ day.			
5. He was taken to hospital with heard injuries.			
6. Young lady required for publishing company. Previous experience not essential bust must be able to type.			
7. 1969 Volvo. One owner. God. Low mileage.			
8. A neighbour also claims to have seen the ghost and it upset him so much that he has not eaten property for several  days.			
9. The bank robbers tried to escape but Were Cornered by a polite dog.			
10. Heat a very small amount of oil in a frying pan. Fry meatballs, burning them as they cook for about 15 min­ utes.			

Task 4. Express yourself. 
What do you know about local travel agencies? Are they similar to the ones in Great Britain?
Have you ever been sold a service or product? What was the biggest item you have ever bought?

Task 6. Translate the following sentences advertising UK into English

1. Об’єднане королівство Великобританії та Північна Ірландія розташована на двох  великих островах.
2. Парламент Великобританії складається з палати громад та палати лордів.
3. Великобританія – парламентська монархія і королева, формально, являється главою держави.
4. Оксфорд та Кембридж є основними університетськими містами Великобританії.
5. Країною управляє Кабінет міністрів на чолі з Прем’єр Міністром, який є главою уряду.
6. Кожен замок має своїх привидів.
7. Единбург відомий через свої міжнародні фестивалі.
8. Уельська – це стародавня кельтська мова, яка досить схожа до бретонської мови, якою розмовляють у Бретані, Франція.
9. Протестанти, британського походження, приїхали в Ірландію під час і після Реформації.
10. Гольф є шотландським національним видом спорту.

TOPIC 6. TRANSPORT IN TOURISM

Task 1. Read the text and choose the correct word for each space.
Transportation is not just about getting people from here to there. It’s about making the journey pleasurable and efficient, with good service and comfortable surroundings.
Tourism, as an economic activity, is characterized by a high level of elasticity. As transport costs are significant for international transportation, demand is strongly influenced by cost fluctuations. Therefore, transport is the (1) _____. element in the tourism industry. The demand in international and even national transport infrastructures implies a very large number of people who wants to move in an efficient, fast and inexpensive manner. It requires heavy investments and complex organization. Well organized terminals and intelligently planned schedules are essential in promoting effective transportation facilities for tourists, notably since the industry is growing at a fast (2) _____..
The main transport modes used are:
•	Car traveling is usually an independent (3) _____. of transport. The driver decides where, when and how he is going to get to a destination. It is usually (4) _____. since roads fees are not directly paid but rather from taxes. It is the only transportation mode that does not require transfers, in the sense that the whole journey, from door to door can be achieve without even (5) _____. Car transport is the dominant mode in world tourism (77% of all journeys), notably because of advantages such as (6) _____., price, and independence. Tourists will often rent cars to journey within their destinations, which has triggered an active clustering of car rental companies have emerged adjacent to main transport terminals (airports, train stations) and touristic venues.
•	Coach traveling uses the same road network as cars. Coaches are well suited for local (7) _____. tourism but can be perceived as a nuisance if in too large numbers since they require a large amount of parking space. They can be used for short duration local tours (hours) but also can be set for multi-days journeys where the coach is the conveyance
•	Rail travel was the dominant form of mass public transport before the age of the automobile. Even if trains are very fast, the network is not too flexible, pre-established routes have to be followed. The railway network usually reflects more the commercial needs of the national economy then the holiday tourist flow which can make it a second choice as a traveling mode. The railway systems of several countries, notably in Europe, have seen massive investments for long-distance routes and high speed (8) _____.. Due to the scenery or the amenities provided, rail transportation can also be a touristic destination in itself. Several short rail lines that no longer had commercial potential have been converted for tourism.
•	Air transport is by far the most effective transport mode. Notably (9) _____. prices, only 12.5% of the tourist travel by plane. but for international travel this share is around 40%. Air transport has revolutionized the geographical aspect of distances; the most remote areas can now be attained, any journey around the world can be measured in terms of hours of traveling. Businesspeople are among the biggest users of airline facilities, but a low cost air carriers have attracted a significant market segment.
•	Cruises are mainly concentrated towards short sea journeys of about (10) _____. week. Cruising has become a significant tourist industry; big cruisers are like floating resorts where guests can enjoy luxury and entertainment while moving towards their multiple destinations. The international market for cruising was about 18.3 million tourists in 2010, which involves an annual growth rate above 7% since 1990. 

1.	A.	lid	B.	most	C.	key	D.	mean	
2. 	A.	rate	B.	sound	C.	industrry	D.	need	
3. 	A.	way	B.	mean	C.	vehicle	D.	type	
4. 	A.	cheapest	B.	the cheaper	C.	the cheap	D.	cheaper	
5.	A.	moving	B.	driving	C.	stopping	D.	leaving	
6.	A.	flexibility	B.	fixing	C.	flowing	D.	sliding	
7.	A.	individual	B.	mass	C.	private	D.	huge	
8.	A.	features	B.	ways	C.	products	D.	services	
9.	A.	because of	B.	because	C.	of	D.	if	
10.	A.	a	B.	an	C.	the	D.	in the	

Task 2. Match up the following parts of a car with numbers.
windscreen wipers ……	driving mirrors …… 	tyre ……	
windscreen ……	bumper ……	seatbelt ……	
radiator grill ……	bonnet ……	indicator ……	
exhaust pipe ……	boot ……	number plate ……	
headlight ……			

steering wheel ……	hand brake ……	clutch ……	
speedometer ……	petrol gauge ……	radio ……	
foot brake ……	accelerator pedal ……	horn ……	
glove compartment ……	gear stick ……		

Task 3. Replace the words in bold type in following sentences with a single word. (The first letter of the world is given.)
1. The reason I like my present flat is that I have such friendly people living next door. (n ……………………)
2. The “Guinness Book of Records” is published once every year. (a……………………)
3. After thinking about it for a long time, I finally made up my mind to take the job. (d……………………)
4. “I’m frightened”, she said in a very quiet voice. (w……………………)
5. Last week I was asked if I would like to go to a birthday party. (i……………………)
6. My sister’s daughter was taken to hospital last week. (n……………………)
7. At the end of the performance, the people sitting in the theatre applauded loudly. (a………………)
8. I was totally tired and worn out after the football match on Saturday. (e……………………)
9. A ship could be seen on the line where the sky seemed to meet the sea. (h……………………)
10. I can’t stand people who pretend to be good but aren’t really. (h……………………)
11. I want you to come here without any delay whatsoever. (i……………………)
12. I regret to inform you that you have not managed to pass the exam. (f……………………)

Task 4. Express yourself. 
Think of a journey to another city. Firstly you travel by train and then by coach. Elicit arguments in favour of each mean of transport. Use comparative sentences.
What is most important for tourists when travelling?

Task 5. Find appropriate variant of translation:
1. Вправа виконана студентом.
a)	The exercise was done by a student.
b)	The exercise is done by a student.
c)	The exercise was being done by a student.
d)	The exercise was doing by a student.
2. This article is often mentioned.
a)	Ця стаття часто згадується.
b)	Ця стаття часто згадувалась.
c)	Цю статтю часто згадували.
d)	Цю статтю часто згадуватимуть.
3. Цей метал нагрівають, а потім охолоджують на повітрі.
a)	The metal is being heated and then cooled in the air.
b)	The metal is heating and then cooling in the air.
c)	The metal is heated and then cooled in the air.
d)	The metal is being heating and then cooling in the air.
4. This problem is faced every year.
a)	Ця проблема стикається щороку.
b)	З цією проблемою ми стикаємось щороку.
c)	З цією проблемою стикались щороку.
d)	Ця проблема виникатиме щороку.
5. Науковці періодично спостерігають за тиграми.
a)	The tigers are observed by scientists every now and then.
b)	The tigers are observing by scientists every now and then.
c)	The tigers are being observed by scientists every now and then.
d)	The tigers observe by scientists every now and then.
6. Мені дали дві години, щоб прийняти рішення.
a)	They were giving 2 hours to make a decision.
b)	I was given 2 hours to make my decision.
c)	I gave 2 hours to make my decision.
d)	Two hours are given to make a decision.
7.The man was paid $1000 to do this job.
a)	Чоловіку заплатили 1000 доларів за виконання цієї роботи.
b)	Чоловік заплатив 1000 доларів за виконання цієї роботи.
c)	Чоловіку заплатять 1000 доларів за виконання цієї роботи.
d)	 Чоловіку ще раніше заплатили 1000 доларів за виконання цієї роботи.
8.	I wasn’t told that Ivan was ill.
a)	Іван не сказав мені, що захворів.
b)	Мені не сказали, що Іван захворів.
c)	Я не казав, що Іван захворів.
d)	Я не казав Івану, що захворів.
9.Was this tree broken during the storm last night?
a)	Це дерево зламала вчорашня буря?
b)	Чи було дерево вже зламане до вчорашньої бурі?
c)	Це дерево було зламане підчас вчорашньої бурі?
d)	Чи це дерево може зламатись під час бурі?
10. I was accused of stealing the purse.
a)	Когось звинуватили у крадіжці моєї сумочки.
b)	Хтось звинуватив мене у крадіжці сумочки.
c)	Я звинуватила когось у крадіжці своєї сумочки.
d)	Когось обвинуватять у крадіжці цієї сумки.

TOPIC 7: ACCOMODATION

Task 1. Read the text and choose the correct word for each space.

Tourist accommodation is one of the six sub-sectors of the tourism industry, it can be classified as:
Serviced accommodation, This refers to any sort of (1) __________ where the guests receive a place to sleep, meals, porter services, reception services, and so on. Typical examples of serviced accommodation are:
Hotels		 guesthouses	  	motels		 bed and breakfast.
Self-catering accommodation. In this sort of accommodation the (2) _______ prepare their own meals, and very few other services are provided except for reception. Types of self catering accommodation include:
apartments		motorhomes 		campsites		villas 		caravans
(3) _______ are the most popular type of accommodation in many countries. They can be small, family-owned hotels, hotels at popular resorts catering for holidaymakers, business hotels, and so on
Hotels offer a range of services and facilities. In general (4) ______ involve a member of the hotel staff doing something for you. Typical services are reception services, transportation and transfers tourist information, ticket reservations, laundry, and room service Facilities make the guest's stay more enjoyable, and (5)______ restaurants and bars, business centers, sports facilities, minibar, pay TV, internet connection in room, direct dial telephone, and so on. Depending on the (6) ______ of services and facilities on offer, a hotel can be classified as 1 -star through to 5-star. The star rating system is the (7) _________ that is used most around the world. Other systems exist, but all of them essentially classify hotels as luxury, superior, mid-market, and budget / economy.
Reservations for hotels can be taken indifferent ways:
•	face-to-face in the hotel
•	by (8) ______
•	by email, fax. or in writing using a conventional letter
•	through a travel agent
•	through the Internet.
Internet bookings are increasingly common and use (9) _______ reservation systems like Sabre or Apollo. Major hotel chains usually have their own system. Hotel receptionists are trained to follow strict procedures when entering information (10) ________ a reservation into the hotel reservation system.

1.	A.	lid	B.	most	C.	accommodation	D.	mean	
2. 	A.	guests	B.	sound	C.	industrry	D.	need	
3. 	A.	way	B.	hotels	C.	vehicle	D.	type	
4. 	A.	cheapest	B.	the cheaper	C.	the cheap	D.	services	
5.	A.	moving	B.	driving	C.	include	D.	leaving	
6.	A.	range	B.	fixing	C.	flowing	D.	sliding	
7.	A.	individual	B.	classification	C.	private	D.	huge	
8.	A.	features	B.	ways	C.	products	D.	phone	
9.	A.	computer	B.	because	C.	of	D.	if	
10.	A.	about	B.	an	C.	the	D.	in the	

Task 2. Too many words
Replace the words in bold type in the following sentences with a single word. (The first letter of the word is given.)

1. The man who controls a tennis match told Connors to start serving, (u………..)
2. He was very sorry for the w ay he had behaved. (r………..)
3. Many people told beforehand that John F. Kennedy would be assassinated. (f………..)
4. He was a happy person who was always expecting the best to happen. (o………..)
5. Last weekend I had the horrible experience of having to visit the place where dead bodies are kept until the funeral. (m………..)
6. Because of the bad acoustics, the actor's words were so low that they could not be heard. (i………..)
7. The people who were sitting in the church listened attentively to the vicar's sermon. (c………..)
8. He had great strength of body to fight tiredness and could run for hours without stopping. (s………..)
9. My cousin is able to use both hands equally well. This was a great advantage when he broke his arm since he could still write with his other hand. (a………..)
10. My doctor gave me sleeping pills because I was suffering from a prolonged in ability to sleep. (i………..)
11. I've just bought a cottage on an island in the group of islands outside Stockholm. (a………..)
12. I’ve just read a very good written account of the life of Beethoven, (b………..)
13. The student said he was sorry for his bad behaviour (a………..)
14. As a child I always wanted to be a person who performs operations at a hospital. (s………..)
15. I must have drunk too much at the party last night. I woke up this morning with a terrible headache and a feeling of wanting to be sick. (h………..)
16. As I was reversing into the garage I ran into a post and badly dented the metal bar fixed at the back of a car for protection. (b………..) 
17. Which room for patients at the hospital is your mother in? (w………..)
18. I know it looks difficult at the moment, but don't worry - things will work out in one way or another. (s………..)
19. Two cars drove into one another at a crossroads this morning in the village of Ninfield, but fortunately no one was hurt. (c………...)
20. By the way, this is my brother's son, Roger. (n………..)

Task 3. Choose the word
Choose the word which best completes each sentence.
1. Before the sermon, the vicar asked the ……………. to sit down.
a) audience	b) assembly	c) crowd	d) congregation 	e) constituents
2. After hours of wandering around in the desert they thought they saw an oasis, but they were wrong. There was nothing there; it was only a ……………. .
a) ghost	b) mirage	c) trick		d) vision 	e) mirror
3. The boxer hit his opponent so hard that he was ……………. for  ten minutes.
a) unconscious       b) asleep	c) knocked about   d) stopped 	e) ignorant
4. The police, despite very careful ……………. are still no nearer discovering who the murderer is.
a) undertakings     b) enquiries     c) searches	d) surveys 		e) investigations
5. Today's football match has been ……………. because of bad weather. They will play next Thursday instead.
a) postponed         b) cancelled     c) decided	    d) shot up       e) put away
6. In England, the money you borrow to buy a house from a Building Society is called a ……………. .
a) loan	b) contract	c) mortgage	  d) search fee       e) deposit
7. During the fight outside the football ground, an eighteen-year-old youth was accidentally killed. The person responsible was arrested and charged with ……………. .
a) manslaughter     b) murder	c) mugging	d) violence    e) fraud
8. If both parties in the strike cannot agree, then the Government are sometimes called in to……. .
a)    settle	b)   decide	c)    choose	d)    arbitrate      e)  compromise
9. The soldiers ……………. around the square,
a) walked	b) strolled	c) marched	d) limped	 e) ran
10. The very idea of my being a thief is quite ……………. .
a) absurd	b) dishonest	   c) futile	d) risky      e) sorry
11. James never gives up – he's so ……………. .
a) tiring	b) persevering        c) persuading         d) giving 	e) powerful
12. Heavy snow ……………. the train for several hours.
a) cancelled	b) hindered	c) delayed	d) postponed 	e) sent
13. According to the weather ……………. there will be snow tomorrow.
a) programme        b) information        c) forecast		d) survey  	e) news
14. The next ……………. of "Dallas" will be shown on BBC 1 next Friday at 9 o'clock.
a)   part	b)   programme        c)   portion		d)   episode 	 e)   serial
15. In the distance, they heard the church clock ……………. midnight, 
a) strike         b) hit               c) sound         d) ring            e) beat

Task4. Find appropriate variant of translation:
1.She will be observed for several days.
a)	За нею спостерігатимуть кілька днів.
b)	За нею спостерігали кілька днів.
c)	Вона спостерігатиме кілька днів.
d)	Вона спостерігається кілька днів.
2. Про цю легендарну жінку багато говоритимуть.
a)	This legendary woman will much speak about.
b)	This legendary woman will be much spoken about.
c)	This legendary woman was much to speak about.
d)	This legendary woman is much spoken about.
3. Who will be sent for Oleg?
a)	За ким пошлють Олега?
b)	Кого пошлють за Олегом?
c)	Хто пошле за Олегом?
d)	За ким Олег пошле?
4. His house will be built by contractors next month.
a)	Він збудує будинок для будівельників наступного місяця.
b)	Будівельники збудували його будинок за місяць.
c)	Будівельники збудують його будинок наступного місяця.
d)	Він з будівельниками будуватиме свій будинок наступного місяця.
5. Will Peter be listened by Larysa attentively?
a)	Чи Петро уважно слухав Ларису?
b)	Чи Лариса уважно слухає Петра?
c)	Чи Лариса уважно слухатиме Петра?
d)	Чи Петро уважно слухає Ларису?
6.You are being watched by us.
a)	Ми спостерігаємо за тобою.
b)	Ти спостерігатимеш за нами.
c)	Ми спостерігали за тобою.
d)	Ти спостерігаєш разом з нами.
7. They are being followed by us.
a)	Вони переслідували нас.
b)	Вони переслідують нас.
c)	Ми переслідуємо їх.
d)	Ми переслідували їх.
8.  Він підтримує її фінансово.
a)	She is being supported by him financially.
b)	He is being supported by her financially.
c)	She was supporting him financially.
d)	He supported her financially.
9. Нова школа будується коштами міської ради.
a)	A new school is build by city council.
b)	A new school is building by city council.
c)	A new school was built by city council.
d)	A new school is being built by city council.
10. The last passenger is being waited for.
a)	Останній пасажир чекає.
b)	Останній пасажир чекатиме.
c)	Чекають на останнього пасажира.
d)	Останній пасажир був в очікуванні.

TOPIC 8: MARKETING AND PROMOTION

Task 1. Read the text and choose the correct word for each space.
Marketing is essential for the success of both private companies and public organizations. Its purpose is to ensure that the right product is created and made (1) _________ to the tight people. Good marketing is beneficial both for the company / organization creating a product, and for the people who buy it. The marketing (2)_________ is central to all marketing, and involves four steps:
•	identification of the customer's (3)  _______ / wants
•	development of suitable products and services
•	promotion of the products and services
•	monitoring and (4) ___________
The first of these involves market research. This tells companies their customers' ages, income levels, interests, needs satisfaction with (5) ________ products, etc.
The next step, the development of products and services, uses a SWOT analysis. The letters stand for:
•	Strengths. This refers to the good points of the product you want to market. If a resort hotel has a private beach, but the other hotels in the same(6) ________ do not, the beach is one of the hotel's strengths.
•	Weaknesses. Poor roads and communications would be considered a weakness for most (7) _____ of tourism.
•	Opportunities are the ways a business can expand or improve its services. If a region signs an agreement with a low-cost airline, this is an opportunity for (8) ______ tourism suppliers like hoteliers.
•	Threats are products or policies that might affect your business negatively. If a competitor offers a holiday very similar to one you sell, but at a lower price, this is a threat.
Using a SWOT analysis, tourism managers can create a product that is better than that of their competitors. The product, however is only one of four aspects of what is called the marketing mix. These are often referred to as the four Ps, and consist of product, price, place and promotion.
Price is a crucial part of the mix, but getting the price right for a particular product is a very complex business. Place refers both to the location of the holiday itself, and to how the product is made available to the public. For example, deciding to  (9) _________a product directly to the client or through a travel agency is an issue of place,
Promotion in tourism uses a range of promotional techniques, including:
•	Advertising - adverts on TV, the radio, in magazines and news papers, on the Internet, etc.
•	Direct marketing-sending letters or emails to people whose address is a company has on its database. Direct mailing means you only contact the people most likely to buy your product.
•	Personal selling- this is vital to the success of a travel agency, and is the sale through talking face-to-face with the customer.
Public relations-paying travel journalists to use one of your products and  then write about it; making sure that all of the staff of a company that come into direct contact with the public project a good image of the company.
Sales promotion - a range of activities (discounts, competitions, brochures, exhibitions, free gifts, exhibitions, price cuts, etc.) all designed to stimulate (10) _______ demand for a product.
1.	A.	school	B.	available	C.	flight	D.	hiking	
2. 	A.	process	B.	chemistry	C.	human	D.	advertisment	
3. 	A.	GSP	B.	CEO	C.	NATO	D.	needs	
4. 	A.	policy	B.	evaluation	C.	disasters	D.	views	
5.	A.	ecological	B.	modern	C.	current	D.	scientifical	
6.	A.	museums	B.	journeys	C.	holidays	D.	area	
7.	A.	types	B.	games	C.	exotics	D.	items	
8.	A.	good	B.	nice	C.	local	D.	relaxing	
9.	A.	follow	B.	sell	C.	end	D.	gain	
10.	A.	short-term	B.	twin-win	C.	land-go	D.	motorway	

Task 2. Learn from your customers
Have you ever completed a customer feedback form? 
What was the situation? Did you enjoy doing it? 
Did you find it useful? What do you think the company did with it?

Task 3. A Missing words - newspapers and television
Put the following words into the correct sentences:
journalist	chat show	cartoon strip	classified	
cartoonist	headline	review	channels	
serial	dubbed	documentary	leader	
series	quiz	article	action replay	
editor	circulation,	caption	gossip column	

1. There was a huge …………………… on the front page this morning. It said "PEACE IN THE MIDDLE EAST".
2. It certainly looked like a penalty, but when they showed the …………………… of it you could see quite clearly that he hadn't been fouled.
3. A story which is divided into a number of episodes, each one beginning where the previous one ended, is called a …………………… .
4. The number of copies a newspaper sells every day is called its …………………… .
5 A report about a new book, play or film is called a …………………… .
6 The person in charge of a newspaper is called the …………………… .
7 If you are looking for a flat or a car then you can always look at the …………………… advertisements in a newspaper.
8 A story written for a newspaper or magazine is called an …………………… .
9 In many countries foreign television programmes are …………………… to enable viewers to understand what is being said.
10. Someone who writes for a news paper is called a …………………… ..
11. In Britain, there are four television …………………… : BBC 1, BBC 2,ITV, and Channel 4.
12. There was a fantastic …………………… on TV last night about the life of Eskimos.
13. A programme in which an interviewer talks to a number of well-known personalities is called a …………………… .
14. "The Brothers" was perhaps one of the best television ever made …………………… .
15. The words under a cartoon are called the …………………… .
16. You read the …………………… to find out what the newspaper thought about the latest news.
17. A series of drawings m a newspaper every day about characters such as The Gambols, Andy Capp, Charlie Brown, etc is called a …………………… .
18. A person who draws these is called a …………………… .
19. A television programme where people compete against one another by answering questions is called a …………………… programme.
20. In many newspapers there is a special page with news about well-known people m society (e g writers, film stars, members of the Royal Family, etc) – especially if they have new boyfriends, girlfriends or are involved m some sort of scandal. This page is called the …………………… .

Task 4. Write up a critical report on tourism promotion in the area, including a classification of promotional material and SWOT analysis of strategies being used, etc.

Task 5. Find appropriate variant of translation:
1.Tanya’s letter was being read to Olga.

a)	Таня читала листа Ользі.
b)	Ольга читала листа Тані.
c)	Ольга читає лист Тані
d)	Огьзі читали Танін лист.
2. Shevchenko’s poem was being recited by a 10-year-old boy.
a)	Десятирічний хлопчик розказував вірш Шевченка.
b)	Шевченко розказував вірш  десятирічному хлопчику.
c)	Десятирічний хлопчик розказував вірш Шевченкові.
d)	Десятирічний хлопчик розказує вірш Шевченка.
3. The dolphins were being observed when we crossed the Atlantic Ocean.
a)	Коли ми пересікали Атлантичний океан, то спостерігали за дельфінами.
b)	Коли дельфіни пересікали Атлантичний океан, ми спостерігали за ними.
c)	Дельфіни спостерігали, як ми пересікаємо Атлантичний океан.
d)	Коли дельфіни пересікають Атлантичний океан, ми спостерігаємо за ними.
4. Ця пісня записувалась підчас її останнього концерту.
a)	This song was recording during her last concert.
b)	This song was being recorded during her last concert.
c)	This song recorded during her last concert.
d)	This song has been recorded during her last concert.
5. The bridge was being built when I was here last.
a)	Міст збудували коли я був тут востаннє.
b)	Міст будували коли я був тут востаннє.
c)	Я будував міст коли  був тут востаннє.
d)	Я востаннє будував тут міст.
6.These copybooks have recently been checked for students.
a)	Ці зошити нещодавно перевірялись студентами.
b)	Студентам нещодавно перевіряли ці зошити.
c)	Зошити студентів нещодавно перевірялись.
d)	Студенти нещодавно перевірили ці зошити.
7. Have you been invited to the restaurant by Lesya?
a)	Ти запросила Лесю в ресторан?
b)	Леся запрошувала вас у ресторан?
c)	Ти маєш офіційне запрошення від Лесі в ресторан?
d)	Леся отримала офіційне запрошення в ресторан?
8. Нещодавно він поголив свою бороду.
a)	His beard have recently shaved.
b)	His beard has recently been shaved off.
c)	His beard was recently shaved off.
d)	His beard were recently shaved.
9. Цієї пісні ще ніхто не чув.
a)	This song were not heard yet.
b)	This song had not heard before.
c)	This song has not been heard yet.
d)	Nobody had heard this song before.
10. My parents have been brought to Ternopil this week.
a)	Я привезу батьків до Тернополя цього тижня.
b)	Батьки привезли мене до Тернополя цього тижня.
c)	Цього тижня батьків привезли до Тернополя.
d)	Батьки повезуть мене до Тернополя цього тижня.

Task 6. Translate the following sentences advertising Ternopil into English.
1. Немає кращого міста, ніж те, у якому ти народився і виріс.
2. Тернопіль багатий на створені руками людей парки та сквери, які слугують прекрасним місцем відпочинку для його мешканців і відвідувачів.
3. Побачивши мальовниче озеро у центрі міста, туристи мають можливість відчути неповторну красу Тернополя, помилуватися його пейзажами.
4. Тернопіль ласкаво запрошує всіх гостей, пропонуючи їм прекрасні умови для відпочинку або для ділової активності.
5. Місто постійно зростає та розвивається, про що свідчать численні нові житлові мікрорайони, офіси компаній або супермаркети.
6. Тернопіль славиться своєю історією, героїчним минулим, яке бере початок ще з 16-го століття.
7. До послуг мешканців Тернополя і туристів пропонується широко розгалужена мережа курортів, баз відпочинку, готелів. 
8. Культурне і духовне життя Тернополя наповнене численними подіями, серед яких є фольклорні фестивалі, концерти, вистави, спортивні змагання тощо.
9. У Тернополі є багато культових споруд, що здатні задовольнити духовні потреби городян та прикрасити архітектурний ансамбль міста.
10. Тернопіль – це місто студентів, де знаходяться провідні університети, відомі своїм науковим, творчим та професійним потенціалом. 

TOPIC 9. THE AIRLINE INDUSTRY
Task 1. Read the text and choose the correct word for each space.
It is possible that no single factor has changed tourism as much as the introduction of air travel, and in particular the introduction of (1) ________ jet aircraft in the 1950s. Initially, the airline industry was built around a limited number of airlines. All activity was strictly regulated by the International air authorities, particularly IATA (the International Air Transport Association), which represents more than 80% of the world's (2) ______ airlines. Today the Industry is divided into:
•	Traditional airlines - such as KLM or Qantas. In countries where the main airline is or was publicly owned the company is known as the flag carrier. This is the case with British Airways and the UK.
•	low-cost airlines - these offer scheduled flights but use (3) _______ strategies to keep seal costs low. These include
-	use of the Internet for paperless ticketing
-	avoidance of sales through travel agents leading to savings in commissions
-	minimum time for the aircraft on the ground to achieve more flights per day
-	concentration on short- and medium-haul flights to maximize the number of flights (4) ______ day
-	use of only one type of aircraft to reduce maintenance costs
-	hiring of fully qualified pilots, passenger cabin crew, and ground staff to avoid (5) _____ costs.
Within the industry, each airline is identified by a code consisting of two or three letters, e.g. IB for Iberia or EZY for easy Jet. Code sharing is a recent practice through which an airline sells seats, under its own name, on (6) _____ airline's flight.
■	Scheduled/lights operate on a specific route at (7) _____ times that have been published in timetables. Even if the plane is empty, a scheduled flight must take off. Flights are classed as short, medium- or long - haul.
•	Charter flights run on a (8) ______ and at a time chosen by the company or person that hires the aircraft Tour operators use charter flights for most package holidays. Charter flights are inevitably fuller than scheduled flights, making the cost of each seat lower.
Like airlines, airports are also given a code, of three letters. MAD is Madrid, and STN is London Stansted. Airports have grown with the increase in air (9) _______ and many major cities have more than one airport. Larger airports often have more than one terminal.
A gateway airport provides (10) ________ passengers with access to a country. Frankfurt, for example, is Germany's major gateway airport In contrast, a hub airport is one that a specific airline uses to distribute its flights to other airports in the same country. Atlanta is the hub for Delta airlines in the USA. 

1.	A.	commercial	B.	feels	C.	motivating	D.	feeling	
2. 	A.	further	B.	major	C.	far long	D.	district	
3. 	A.	certain	B.	activity	C.	preference	D.	need	
4. 	A.	lead	B.	because	C.	because of	D.	per	
5.	A.	staying	B.	being	C.	training	D.	travelling	
6.	A.	the same	B.	another	C.	usual	D.	indifferent	
7.	A.	commitment	B.	community	C.	fixed	D.	comfort	
8.	A.	need	B.	way	C.	position	D.	route	
9.	A.	travel	B.	walking	C.	reach	D.	traveller	
10.	A.	international 	B.	nature	C.	worlwide	D.	allover	

Task 2. Fill in the missing words in the definitions below. Choose from the following:
bitchy 	gregarious 	conceited 	
bossy 	impulsive 	absent-minded 	
timid 	garrulous 	tetchy 	
punctual 	witty 	industrious 	
bigoted 	reliable 	stoical 	
			
1. A/an……… .person is someone who is easily frightened and is not very brave.
2. A/an………..person is someone who habitually talks too much- especially about things which are not very important.
3. A/an………..person is someone you can trust and depend on at all times.
4. A/an………..person is someone who is so concerned with his or her thoughts that he or she doesn't notice what is happening or what he or she is doing and, as a result, often forgets things.
5. A/an………person is someone who is hard-working.
6. A/an……….person is someone who is sensitive in a bad-tempered sort of way.
7. A/an ……….person is someone who enjoys giving other people orders.
8. A/an……….person is someone who never shows dislike, worry, etc. when faced with something unpleasant, but who always remains calm.
9. A/an………..person is someone who has a tendency to make nasty jokes about other people and who finds fault with everything.
10. A/an …..person is someone who is very sociable and enjoys the company of other people.
11. A/an………person is someone who is never late, but who always arrives at the exact or agreed time.
12. A/an……….person is someone who believes strongly and often unreasonably that he or she is right and best (especially in matters of religion, race or politics).
13. A/an……….person is someone who is able to make clever, amusing remarks.
14. A/an……….person is someone who has a tendency to do something without thinking about the results or consequences of his or her actions beforehand.
15. A/an………..person is someone who has a very high opinion of himself or herself-especially about his or her abilities, etc

Task 3. Prepositions
Put in the missing prepositions in the following sentences:
1. He wasn't short, he wasn't tall: he was …… average height.
a)	in	b)	at	c)	of	d)	with	
2. “Share this …… yourselves”, said the mother to her two children.
a)	among	b)	between	c)	with	d)	to	
3. What are you going to buy your mother …… her birthday?
a)	at	b)	to	c)	during	d)	for	
4. The police are looking …… a tall, middle-aged man who was seen standing outside the bank just before the robbery took place
a)	after	b)	for	c)	to	d)	with	
5. The teacher asked the class to do the exercise …… the bottom of page 
a)	at	b)	on	c)	in	d)	to	
6. As a child I was always ashamed …… my parents because they were working-class,
a)	with	b)	over	c)	by	d)	of	
7. I was always very good …… English when I was at school.
a)	in	b)	at	c)	with	d)	on	
8. My uncle specializes …… Ancient Greek history.
a)	of	b)	on	c)	in	d)	with	
9. We arrived …… London at 3 30 in the morning.
a)	to	b)	at	c)	on	d)	in	
10. Where have you been? I've been waiting …… you for over half an hour!
a)	to	b)	on	c)	for	d)	after	
11. I didn't see you …… the party last weekend.
a)	on	b)	by	c)	to	d)	at	
12 There was a lot of coughing …… the performance of Beethoven's Fifth symphony,
a)	during	b)	in	c)	under	d)	with	

Task 4. Phrasal verbs
Replace the words in brackets in the following sentences with a suitable phrasal verb. (Make any other necessary changes)

go for 	turn up 	look after 	
take after 	hold up 	go in for 	
look into 	go off 	try out 	
run out of 	get over 	do away with 	
call off 	go along with 	come up with 	

1. The trouble with Frank is that he never (arrives) for meetings on time. 
2. Johnson, I'd like you (examine)to this complaint we received this morning. 
3. The bomb (exploded) with a loud bang which could be heard all over the town. 
4. He was walking through the park when a strange dog suddenly (attacked) him. 
5. I won't be a minute, Jan. I just want to (test) my new tape recorder. 
6. You can't have a sandwich, I'm afraid. We've (used up our supply of) bread.
7. Yes, I'll (accept) that. 
8. Because of a heavy downpour, the proposed open-air concert had to be (cancelled). 
9. Why don't you (enter) the "Miss United Kingdom" contest, Ulla? I'm sure you'd win it.
10. John, would you (take care of) my handbag while I go to the toilet?
11. I wonder who first (thought of) the idea of wearing seatbelts in ears?
12. What a lovely baby. He certainly (resembles) his father, doesn't he?
13. My father still hasn't really (recovered from) the death of my mother.
14. Because of an accident on the line between Brighton and Victoria, my train was (delayed) for several hours. 
15. I've been feeling so depressed lately that I feel tempted to (kill) myself.

Task 5. Express yourself
Do you think air travel is dangerous? Do accident rates have increased or decreased in recent years? Read the facts to find out, and also report back on the information on fuel emissions.
Task 6. Find appropriate variant of translation:
1.Будинок збудували ще до початку другої світової війни.
a)	The house was building before World War II.
b)	The house had been built before World War II began.
c)	The house has been built before World War II began.
d)	The house was built before World War II began.
2. The air in the room was stiff. The windows hadn’t been opened for a long time.
a)	В кімнаті важке повітря. Вікна не відкриваються.
b)	В кімнаті було важке повітря. Давно не відкривали вікон.
c)	В кімнаті було важке повітря, тому що не відкривались вікна.
d)	В кімнаті було важке повітря і ми не відкривали вікон.
3. Після того як врізались в його автомобіль він продав машину.
a)	He sold the car after it had been crashed in.
b)	He sells the car after it was crashed in.
c)	He sold the car after it had crashed in.
d)	He sold the car before it has been crashed in.
4. The parks, which for years were neglected, were cleaned up.
a)	Парки, які роками були занедбані прибиратимуть.
b)	Парки, які роками занедбували прибирають.
c)	Прибирались парки, які роками були занедбані.
d)	Прибирають парки, які ми роками занедбували.
5. Парадні двері були зачиненими багато років.
a)	The front door were closed many years.
b)	The front door had been closed for years.
c)	The front door was closing many years.
d)	The front door have been closed for many years.
6.My letter will have been received by the time I come myself.
a)	Ви отримаєте мого листа після того, як я приїду.
b)	Ви отримаєте мого листа до того, як я приїду.
c)	Я відправлю листа коли приїду.
d)	Ви отримаєте мого листа коли я приїду.
7. Сподіваюсь, що до мого 50тиріччя всі мої плани реалізуються.
a)	I hope all my plans will have been realized by the time I’m fifty.
b)	I hope all my plans will realize by the time I’m fifty.
c)	I hope all my plans will be realized by the time I’m fifty.
d)	I hope all my plans will have realized by the time I’m fifty.
8. All the students will have been gathered before the quiz show starts.
a)	Всі студенти зберуться коли почнеться вікторина.
b)	Всі студенти будуть зібрані до початку вікторини.
c)	Всі студенти зберуться після того як почнеться вікторина.
d)	Всіх студентів збиратимуть, щоб розпочати вікторину.
9. The book will have been written before they make the film.
a)	Книжку писатимуть, але перед тим знімуть фільм.
b)	Книжка буде написана перед тим як робитимуть фільм.
c)	Книжку писатимуть і робитимуть фільм.
d)	Книжку не напишуть, якщо не робитимуть фільм.
10. Усі книги вже продадуть поки ти надумаєш її купити.
a)	All the books will sell before you decide to buy one.
b)	All the books will be sold before you decide to buy one.
c)	All the books will have been sold before you decide to buy one.
d)	All the books will be selling before you decide to buy one.

TOPIC 10. HOLIDAYS WITH A DIFFERENCE
Task 1. Read the text and choose the correct word for each space.
One of the most revealing moments for students of tourism when they go to their first trade fair is discovering the enormous range of (1) ________ on offer.
Even today, many people associate tourism with lying on a (2) _______ near a warm sea. The reality is quite different, and more and more tour operators, large and small, try to tailor their products to the public's diverse tastes.
The classic three Ss holiday (sea, sand, and sun) still dominates the industry, but many (3) _____today seek something different. Let’s concentrate on four broad classes of alternative holiday. These are:
Adventure and action. Here the emphasis is on the tourist's active (4) _____. Qualified instructors are present at all times in order to guarantee the clients' safety. This type of holiday can also be taken in the absence of instructors by a group of friends doing their own(5)________.
There are many definitions of ecotourism but all involve
•	responsible travel to a natural area
•	the conservation of the environment visited
•	sustaining the well-being of the (6) ______ people.
As a result of the (7) _____ of modern living, tourists are increasingly seeking relaxation in a range of holidays that can be classed as escape and enlightenment Escape can come through a stay in a spa, a health farm, or some similar place where it is possible to get away from the urgency and tension of life (8) _______ . Enlightenment can come directly through the practice of activities such as yoga and meditation, or indirectly through the discovery of self often made by people on pilgrimages such as the Camino de Santiago in Northern Spain.
There have been cultural and heritage holidays since the beginnings of modem tourism and the Grand Tour of Europe undertaken by the upper (9) _______ in the 18th century. Nowadays such holidays involve anything in which the purpose of the visit is increased knowledge and understanding of other people and their culture. But it is important to be aware of how to behave when (10) ______ other cultures.
1.	A.	holidays	B.	vocation	C.	journey	D.	festivity	
2. 	A.	trip	B.	bill	C.	beach	D.	aisle	
3. 	A.	tour guy	B.	guy	C.	guest	D.	tourists	
4. 	A.	occupations	B.	participation	C.	varieties	D.	skills	
5.	A.	organization	B.	wheeled	C.	round-go	D.	land	
6.	A.	local	B.	single	C.	himself	D.	organising	
7.	A.	stiff	B.	stuff	C.	stress	D.	employer	
8.	A.	day	B.	today	C.	autumn	D.	daylight	
9.	A.	account	B.	profile	C.	faxing	D.	classes	
10.	A.	arming	B.	leging	C.	visiting	D.	necking	

Task 2. Express yourself
1. Bring your own personal experiences as a tourist and a traveler to the classroom – e.g. anecdotes, holiday snaps, etc.
2. Use the advertisement to establish the contrast between 'traditional' holidays and 'holidays with a difference’. 
3. What do you understand by the term ecotourism, to come up with some specific examples? Look at the definition and the quotes. Do you agree with the quotes? 
4. Use the pictures to bring out any relevant vocabulary to the situations. Elicit onto the board: Things we know, Things we're not sure about, and Things we'd like to know about Antarctica. 
5. Build up culture files for a few countries that you are interested in. These can be expanded into more far- reaching fact files, but the emphasis should be on culture; differences and cultural tips for tourists.

Task 3. Write the number of each drawing next to the correct word. 
Make possible phrases which can be used in case of being injured during travelling.

diaphragm ……..				
gall bladder ……..			
rectum ……..			
intestines (bowels) ……..			
bladder ……..			
windpipe (trachea) ……..			
gullet (esophagus) ……..			
liver ……..			
heart ……..			
lungs …….			
kidneys ……..			
stomach ……..			

Task 4. Fill in 'he missing words in the sentences below Choose from the following:

a brainwave 	all fingers and thumbs 	down m the mouth 	
cheeky 	to put one's foot in it 	to stick one's neck out 	
wet behind the ears 	hair-raising 	heartless 	
an eyesore 	off one’s head 	nosy 	
to see eye to eye 	to show a leg 	a pain m the neck 	
with someone 			
1.	…………is something (often a building) which is ugly to look at.
2.	………… means to say the wrong thing or to make an awkward mistake.
3.	 To be ……..means to be depressed.
4.	Someone who is ………… is very irritating, tiresome person.
5.	If you are ………. , it means you are cruel.
6.	 To be ……… means to be mad or crazy.
7.	……………is a sudden, clever idea.
8.	A person who is ……… is a very inquisitive - especially about things which are none of his or her business.
9.	……………..means to agree.
10.	…………….means to take a risk.
11.	A ……….person is someone who is rude or impolite.
12.	If something is…….., then it is frightening.
13.	If you are …….., you are young and inexperienced.
14.	A person who  ………… is a clumsy person.
15.	 ………….means to get out of bed.

Task 5. Complete the following sentences by choosing an appropriate word from the ones on the right.
 
1	A stem is part of
2	A trunk is part of
3	A rung is part of
4	A hand is part of
5	A spoke is part of
6	A chassis is part of
7	A trigger is part of
8	A core is part of
9	A cuff is part of
10	 A kernel is part of
11	A yolk is part of
12	A bridge is part of
13	A handle is part of
14	A lens is part of
15	A leg is part of
16	A wick is part of
17	A nib is part of
18	A heel is part of
19	A tooth is part of
20	A jacket is part of	a car
a jug
a nut
a comb
a ladder
a shoe
an apple
a flower
a book
a gun
a fountain pen
a clock
a violin
a wheel
a candle
a tree
a camera
an egg
a chair
a shirt	

Task 6. Word building
The word in capitals at the end of each of the following sentences can be used to form a word that fits suitably in the blank space. Fill each blank in this way

SHORT, DEPEND, ABLE, POST, SPEAK, FIT, PERSON, COURAGE, LONG, CARE, EXTEND, PROVE, CHILD, EVENT, CONSIST, RIDICULE, USE, POLITICS, SENSE, NATURE, HYPOCRITE

Example: During the War, there was a great …shortage… of sugar, coffee and other goods. 
1. The American War of ……………. was won in 1776.
2. I was not really surprised that he became a successful writer because even as a child he showed remarkable ……………. in that direction, writing short stories almost as soon as he had learned to read and write.
3. The price of the book is £10, including ……………. and packing.
4. In Sweden, it is customary at a dinner party for the person sitting on the left of the hostess to make a ……………. .
5. In my opinion, a large number of parents are quite ……………. to bring up children.
6. He was not a particularly good teacher, but his students loved him because he had such a lively ……………. . 
7. Parents who smoke……………. their children to do likewise, whether they realize it or not.
8. John's beginning to grow out of his jeans. I'd better ……………. them for him this weekend.
9. It was extremely ……………. of you to leave your library books on the bus.
10. Although pubs usually close between 10.30 and 11 p.m., they are usually granted an ……………. until midnight on New Year's Eve.
11. Although the police suspected him of the crime, since they had no definite ……………. that he was involved, they could not arrest him.
12. I spent my ……………. in the country.
13. After hours of going from one hotel to another, we ……………. found one which was not fully booked.
14. The trouble with Mr Brown is that he's so …………….  One minute he goes mad when you come late; the next he says nothing. You never know where you are!
15. You can't wear those trousers, Sally. They're far too tight. You look ……………. in them.
16. While walking in the mountains in North Wales, we came across a ……………. quarry.
17. I think it's sheer ……………. to get married in church if you don't believe in God.
18. At the peace talks to discuss the war in South Africa, the British Foreign Minister told the press that everything was being done to put an end ……………. to the killing that was going on.
19. I don't care what you say. I still think it's very ……………. not to want to get married and have children.
20. In my opinion, all ……………. are equally bad, irrespective of which party they belong to.
TOPIC 11. RESERVATIONS AND SALES
Task 1. Read the text and choose the correct word for each space.
Taking a booking is one of the stages in the sales process. Each agency has a procedure for its sales consultants to follow. The points are common to most package holiday bookings. A fixed booking procedure
•	guarantees that key information is correctly (1) _______
•	avoids the need to contact the client later for information not obtained when he / she was in the agency
•	avoids problems arising from (2) _______ information.
In a travel agency a typical booking involves-.
•	(3) ________ of the booking form
•	payment of a deposit - typically a fixed amount per person, but sometimes a fixed percentage of the total cost
•	transfer of the booking information to the tour operator or service provider in order to (4) _______ availability
•	issue of a confirmation note by the tour (5) ________
•	payment of the balance (the rest of the cost of the holiday), usually six to eight weeks before departure.
Tourism (6) ________ often refer to
•	Computer Reservation Systems (CRS). These originated in the 1950s and initially were restricted to internal use in (7) _______. The first was SABRE (Semi-Automatic Business Research Environment), an American Airlines development in 1959. On seeing the value of CRSs, the airlines opened up their systems to other airlines and to recognized travel agencies. As a result, sales (8) _______ could access information about availability of flights offered by more than one(9) _____, arid they could do this at the same time as they were taking a booking.
•	Global Distribution Systems (CDS). More recently, CRSs have begun to carry a wide range of tourism products and (10) _______(flights, rooms, car hire. etc.).
1.	A.	slept	B.	recorded	C.	gone	D.	drived	
2. 	A.	incorrect	B.	nice	C.	visits	D.	good	
3. 	A.	bloosom	B.	paculiarity	C.	need	D.	completion	
4. 	A.	decreased	B.	fall	C.	check	D.	shot down	
5.	A.	abilities	B.	ways	C.	needs	D.	operator	
6.	A.	professionals	B.	stuff	C.	waiters	D.	humanities	
7.	A.	company	B.	airlines	C.	society	D.	enterprise	
8.	A.	employer	B.	consultation	C.	consultants	D.	employ	
9.	A.	business	B.	company	C.	honeymoon	D.	meeting	
10.	A.	way	B.	tour	C.	journey	D.	services	

Task 2. Choose the correct word for the definitions in 1-10 and the correct definition for the words in 11-20.

1. The back end of a ship is called ………….. .
a   the mast	b   the poop	c   the stern	d   the deck
2. A sleeping place on a boat or train is called ………….. .
a    a cabin	b   a bunk	c    a berth	d   a sleeper
3. A man who breaks into houses, shops or flats – especially at night – is called ………….. .
a   a thief	b   a criminal	   c   a burglar	   d   a housekeeper
4. A child who hits smaller or weaker children is called ………….. .
a   an enemy	b   a rascal	c   a tyrant	d   a bully
5. To cook gently in water without boiling is ………….. .
a    to fry	b   to simmer	         c    to scramble         d   to bubble
6. A person who is able to perform card tricks is called ………….. .
a   a witch	b   a gamble	   c    a troll	  d   a conjurer
7. A space next to a road where cars, lorries etc. can park out of the way of the traffic is called ………….. .
a    a bypass	b   a lay-by	       c    a parking lot        d   a junction
8. A chemical substance which you put on cuts, etc. to prevent them from developing disease is called ………….. .
a    antiseptic	b   antitoxin	       c    antidote	        d   disinfectant
9. A trick played upon a person in order to make others laugh is called ………….. .
a    a giggle	b   a practical joke          c    an April fool          d   a jest
10. A person who is very tall and thin is called ………….. .
a    stocky	b   plump	c    lanky	d   skinny
11. A gutter – ………….. .
a   a pipe at the bottom of the roof to collect rainwater         b   a type of head wear 
c    a person who is not very brave          d   a person who is unable to speak clearly
12. Biennial – ………….. .
a    twice a year       b   every two years      c    every year        d   every leap year
13. A metronome ………….. .
а   an evil fairy	  
b   an instrument used by scientists to determine the age of meteors	
c   a type of chimney	
d   an instrument with a pendulum which can be altered to give musicians a regular beat at different speeds. 
14. To relish – ………….. .
a   to enjoy     b   to live again     c    to release      d   to put a new cover on a book
15. Insomnia – ………….. .
a    the inability to keep awake                                  b   the inability to sleep  
c the inability to remember things	d   the inability to have children
16. A busker – ………….. .
a   a street singer                b   slang for bus conductor	
c    a type of plant             d   a man who studies trees and bushes
17. Dusk – ………….. .
a   very thick layer of dust	         b   the time of day when light first appears
c   a short, informal discussion	    d   the time when daylight is fading
18. Blackmail – ………….. .
a   slang for bills which come through the post	
b   getting money from someone by threatening to make known some unpleasant facts about the person 
c   money received through the post on which no tax is paid	
d   a sea creature with eight arms or tentacles
19. A miser – ………….. .
a  a very unhappy person      
b  a person who studies rats, mice and other rodents 
c a person who loves money so much that he or she stores it and hardly ever spends it
d    the smallest bird in Britain
20. A lodger – ………….. .
a   a person who pays rent to stay in someone's home	
b an account book which records the income and expenditure of a company or business          
c  a person who studies and knows a lot about logic	
d   a type of wild cat. 

Task 3. Missing words - the language of business
Put the following words into the correct sentences.

employees 	agent 	assembly line 	
market 	export 	shareholder 	
Managing Director 	shop steward 	profit 	
Research and 	quotation 	liquidation 	
Development 	consumers 	shares 	
wholesalers 			

1. The person in charge of the running of a company is the ………. .
2. Firms which buy goods from a factory and later sell them again to shops and stores are called ………. .
3. People who buy the products of a firm, e.g. food, cars, radios, etc. are called ………. .
4. A person who acts on behalf of a company – usually overseas – is called an ………. .
5. People who work in a factory are called ………. .
6. When a manufacturer tells a buyer before a sale what the particular goods are going to cost as well as the delivery details, he is giving him or her a ………. .
7. A ………. is an elected Union representative working in a factory who represents the other Union members there.
8. The ………. department is responsible for finding ideas and processes.
9. A person who invests money in a company usually buys in that company He or she is called a ………. .
10. To sell goods to another country is to ………. them.
11. Most cars nowadays are made on an ………. .
12. The geographical area where goods are sold is called the ………. .
13. If a limited company cannot  pay  its debts,  then  it may  have to go into ………. .
14. If a firm's income is greater than its expenditure, it will make a………. .

Task 4 . Express yourself
1. Discuss the role of the Internet in tourism in general. How tourism professionals would work without the Internet?  Why the hotel website booking is cheaper than the travel agent and GDS? Are there any advantages to it?
2. China is one of the fastest growing tourism destinations and sources of tourism. Discuss what the impact of that has been on the tourism industry in general. Research China on the Internet as a tourist destination and as a country that generates tourism.

Task 5. Explaining booking conditions
-Make a role-play mentioning  all parts of the conversation, including welcoming, sitting down, explaining why they are here, etc
Task 6.  Translate the following sentences into English.
1. Мене завжди дивувало, чому саме англійська мова так заполонила світ.
2. Українська мова із численними закінченнями іменників та прикметників є значно складнішою.
3. Англійська мова є багатою на синоніми.
4. Багато слів перейшли до інших мов, зокрема до української мови.
5. Англійська мова – світова мова.
6. Англійська мова – найбільш поширена мова світу.
7. Англійська є другою мовою у світі за кількістю людей, що нею розмовляють.
8. Люди хочуть спілкуватися англійською мовою.
9. Англійська мова є офіційною мовою Сполученого Королівства Великої Британії та Північної Ірландії.
10. Англійською мовою розмовляють як другою офіційною у багатьох районах Індії та Африки.  

TOPIC 12. AIRPORT DEPARTURES
Task 1. Read the text and choose the correct word for each space.
Modern (1) ________ are like ‘mini-cities’, so they must offer users all the facilities and services that this involves. Moreover, airports do not only provide services to travelers. They also serve the people and companies that use the airport (2) ________, such as aircraft crew, check in staff, baggage handlers, and so on. Of course, passengers are the central focus of an airport’s activity, and in order to meet their needs, an airport must
•	have good access by road and adequate parking
•	have good alternative access by public transport
•	have spacious areas for check-in, baggage handling, etc.
•	offer food and other services
•	maintain very high levels of security.
One indication of the status of the passenger in airport operations and air travel in general are air passengers' rights documents. The document is from the (3) _______. This (4) _______ was made public in February 2005, and covers four basic situations:
•	Denied boarding - usually because of overbooking. Overbooking is (5) _______ practice. It involves deliberately selling more tickets than there are seats on the aircraft. (6) _______ do this because on many flights there are always passengers who do not show up at the airport.
•	Cancellation
•	Long delays - the exact interpretation of long' depends on the type of (7) ______, as the EU document explains
•	Lost or damaged baggage.
The United States also has legislation regarding passengers' rights, but there is no single, (8) _________ available document as is the case with the EU, and in general compensation is not as clearly stipulated as in the EU. Airlines in the US are not (9) _____ to give compensation for flights that are (10) _______ or cancelled, for example.
1.	A.	school	B.	airports	C.	flight	D.	hiking	
2. 	A.	professionally	B.	chemistry	C.	human	D.	advertisment	
3. 	A.	GSP	B.	CEO	C.	NATO	D.	EU	
4. 	A.	policy	B.	document	C.	disasters	D.	views	
5.	A.	ecological	B.	modern	C.	common	D.	scientifical	
6.	A.	museums	B.	journeys	C.	holidays	D.	airlines	
7.	A.	flight	B.	games	C.	exotics	D.	items	
8.	A.	good	B.	nice	C.	easily	D.	relaxing	
9.	A.	followed	B.	required	C.	end	D.	gain	
10.	A.	delayed	B.	twin-win	C.	landed	D.	departed	

Task 2. Express yourself
1.Use the plan of the airport to give directions from the check-in desk to various places, you can do this in pairs and 'test' each other by seeing if they arrive at the to correct place.
2. Design your own personalized airport by getting to think of three activities you like doing when you have about two hours spare time (anywhere, not necessary in an airport). In groups you pool the activities and decide which of you can be catered for in an airport of the future, you can design the Airport layout and facilities (including symbols), and also discuss the staffing that would be necessary.

Task 3. Additional activity
1.Try to find an English-speaking tourism professional in the local area who could be interviewed, either face-to face or via email. The questions can be used as a template for the interview.
2. Choose one of the faculties and do an indepth study and prepare a special report (e g. Business Services at Brussels Airport).
3. Statistics from the Internet. Find out the latest up-to- date statistics in the world's busiest airports by using a search engine. Decide which keywords to type In Report back to find out who has the latest figures.
4. Choose one of the incidents and prepare an e-mail to your boss explaining what happened.

Task 4. Add a letter
Add one letter to each of the following words (in any place) to form a new word. A clue is given to help you.
1	NOW                             SNOW
2	PACE
3	PURE
4	CRATES
5	HOST
6	PINT
7	EAR
8	ROOF
9	PEAR
10	RAY
11	SWAM
12	SEW
13	CRAM
14	COW
15	SOON
16	GRAVE
17	CARS
18	RAT
19	LATE
20	SAG
21	GEMS
22	LANE
23	BED
24	LANCE
25	LAST	seen in winter
what most people would like to see
a container
lots of these on the moon
fact or fiction9
m England it is considered rude to do this
not cheap
you need this to convict someone of a crime
a hunting weapon
used for carrying things
a collective term for bees
you eat it
made from milk
a bird
a piece of cutlery
small stones
a popular pastime
a sort of boat
a piece of crockery
a difficulty, problem or drawback
they cause disease
a tool used by a carpenter
to curve something
to look quickly
smallest in size, amount, etc.	

Task 5. Prepositions after verbs
Fill  the missing prepositions.

1. The headmaster accused the boy	 …… stealing.
2. I must apologize …… not replying sooner, but I'm afraid I've been rather busy lately.
3. My parents don't approve …… smoking.
4. Do you believe …… God?
5. I look forward …… seeing you again.
6. Now then, John, remember that I'm relying …… you to see that there'sno trouble at the party.
7. I get very annoyed …… people who don't queue at bus stops.
8. The piece of paper burst …… flames.
9. The only way to cure someone …… biting their nails is to knock their teeth out!
10. One person I always laugh …… when I see him on television is Dave Allen.
11. I think my girlfriend is getting tired …… me.
12. Who is responsible …… spilling ink over my book?
13. Can you think …… a synonym for "stubborn"1'
14. My wife is always complaining …… her boss.
15. My brother once confided …… me the fact that he was in love with someone thirty years older than himself
16. It amazes me how some women can cope …… both a job and a family.
17.There can't be many people in the world who have never heard …… the Beatles.
18. I object …… the way some people look down on you just because you happen to be a foreigner.
19. The man was arrested and charged …… murder.
20.Although I've tried many times, I’ve never once succeeded …… giving up smoking for more than a few days.

Task 6. Newspaper misprints
Each of the following extracts from a newspaper there is a misprint. Underline the word which is wrong and also write down which word should have been used instead. (See example).

1. Lost- black and white kitchen, four months old, Farm Road area. (…KITTEN…)
2. Police say the car was later found abandoned 500 years away in a car park off Bridge Road. (………………….)
3. Three old men sat on the wench, eating sandwiches. (………………….)
4. February 18th. at Grove Road, Bristol, to Mr and Mrs Andrew Burgess, a daughter (bath well). (………………….)
5. The dog was seen swimming around unable to get out of the water. The police were old and they asked the fire brigade for help. (………………….)
6. He told police officers that he had met a man with a ginger bear in the pub who had offered him £100. (………………….)
7. Pedigree Alsatian pubs for sale. (………………….)
8. Infra-red ultra-violent lamp for sale. £50 о n.o. (………………….)
9. Enjoy our large airy rooms for small families. Home-type food, diets catered for. Scandinavian pastries, home-made pies, country fresh eggs. Hospital is the aim here. (………………….)
10. Evening course: Bras rubbing, starts March 17th for 6 weeks. (………………….)
11. Gardener required, part-time, $ hours per weed. (………………….)
12. Fifty paperback boots, assorted, £4. (………………….)
13. Day and night security officers wanted £80 per week whilst raining. (………………….)
14. Herring aid, behind the ear type No wires, unused. (………………….)
15. Sin problems? Also acne. Telephone us for free consultation. (………………….)
16. We should all take care of our wildlife as, with the treat of a nuclear war hanging over us, we should be happy while we can and  try  to protect all birds. (………………….)
17. Gardens dug, widows washed, and chimneys swept, in Swansea area. (………………….)
18. Modern, semi-detached resident for sale. £35,000. (………………….)
19. Forecast: some bright intervals with shattered showers. (………………….)
20. New bride, complete with bit and reins. (………………….)

Task 7. Translate the following sentences:
1. Найперші мандрівники були дослідниками, які йшли у подорожі в пошуках багатства, слави або ще чого-небудь.
2. Бажаєте поїхати куди-небудь? Є сотні компаній, котрі допоможуть вам.
3. Ви не розмовляєте мовою країни, до якої їдете? Є перекладачі, які допоможуть вам.
4. Чисельні туристичні фірми подбають про ваші квитки та забронюють усе, що потрібно. 
5. Люди ладні платити гроші за добру можливість чудово провести час, вивчаючи нові країни, відпочиваючи й отримуючи задоволення.
6. Люди, які хочуть подорожувати у справах чи для відпочинку мають у своєму розпорядженні різні види транспорту.
7. Подорожувати мотоциклом досить швидко і дешево, але виснажує, коли потрібно долати довгі відстані.
8. Розкішні кораблі пересікають моря та океани і курсують між континентами.
9. Якщо ви хочете бути ближче до природи, то піші тури саме для вас.

ANSWERS
TOPIC 1.
Task 1. 1B, 2A, 3D, 4C, 5D, 6A, 7B, 8C, 9B, 10D
Task 2. 
1  harmful
2  mean
3  temporary
4  lazy
5  minute
6  hostile
7  exciting
8  timid
9  cheap
10 broad-minded
11 imaginary
12 wonderful
13 sudden
14 uninterested
15 unfortunate
Task 3. 
Miss Rees is a cashier 
Mr Berry is a caddie
Mr Guard is a caretaker 
Miss Knowles is a solicitor 
Mr Train is a porter
Mrs Plod is a postwoman
Mrs Carter is a surgeon 
Mr Austin is a chauffeur 
Mr Field is a farmer
Miss Sayer is a speech them­pist
TOPIC 2.
Task 1. 1B, 2A, 3D, 4B, 5C, 6D, 7A, 8C, 9B, 10A
Task 2. 
1  attractive
2  enjoyable
3  big-headed
4  appalling
5  odd
6  enormous
7  obstinate
8  bashful
9  keen
10 authentic
11 cheeky
12 ample
13 unbelievable
14 vital, 15 hilarious	
9  polite - police
10  burning - turnin
TOPIC 6.
Task 1. 1C, 2A, 3B, 4D, 5C, 6A, 7B, 8D, 9A, 10A
Task 2.
windscreen wipers     3
headlight     12
windscreen     4
radiator grill     1
exhaust pipe     9
driving mirrors     5
bumper     8
bonnet     2
boot     7
tyre     10
seatbelt     6
indicator     11
number plate     13
steering wheel     11
speedometer     2
foot brake     8
glove compartment     3
hand brake     6
petrol gauge     1
accelerator pedal     7
gear stick     5
clutch     9
radio     4
horn     10
Task 3.	
1  neighbours
2  annually
3  decided
4  whispered
5  invited
6  niece
7  audience
8  exhausted ;
9  horizon
10  hypocrites
11 immediately
12  failed
TOPIC 7.
Task 1. 1C, 2A, 3B, 4D, 5C, 6A, 7B, 8D, 9A, 10A

10 (c)     for 
11 (d)    at 
12 (a)     during
Task 4. 
1   turns up 
2   look into
3   went off 
4   went for 
5   try out 
6   run out of 
7   go along with 
8   called off 
9   go in for 
10  look after 
11   came up with 
12  takes after 
13   got over 
14  held up 
15   do away with
TOPIC 10.
Task 1. 1A, 2C, 3D, 4B, 5A, 6A, 7C, 8B, 9D, 10C
Task 3. 
diaphragm                     10 
gall bladder                    4 
rectum                           7 
intestines (bowels)          6 
bladder                          12 
windpipe (trachea)           1 
gullet (esophagus)           8 
liver                                 3 
heart                               9 
lungs                               2 
kidneys                          11 
stomach                      5
Task 4.
1   an eyesore 
2   to put one's foot in it 
3   down in the mouth 
4   a pam in the neck 
5   heartless 
6   off one's head 
7   a brainwave 
8   nosy 
9   to see eye to eye with 
someone 
10  to stick one's neck out 
1 1   cheeky 
12   hair-raising 
13   wet behind the ears 
14  all fingers and thumbs 
15  to show a leg
12  market 
13  liquidation 
14  profit
TOPIC 12.
Task 1. 1B, 2A, 3D, 4B, 5C, 6D, 7A, 8C, 9B, 10A
Task 4. 
1   snow 
2   peace 
3   purse 
4   craters 
5   ghost 
6   point 
7   dear 
8   proof 
9   spear 
10   tray 
11   swarm 
12  stew 
13   cream 
14  crow 
15   spoon 
16  gravel 
17  cards 
18   raft 
19   plate 
20  snag 
21   germs 
22  plane 
23   bend 
24  glance 
25   least
	Task 3.
1  big-headed
2  immature
3  intelligent
4  moody
5  sympathetic
6  rude
7  ambitious
8  eccentric
9  obstinate
10 strict
TOPIC 3.
Task 1. 1A, 2C, 3D, 4B, 5A, 6A, 7C, 8B, 9D, 10C
Task 2.
1  (b)
2  (a)
3  (c)
4  (b)
5  (c)
6  (a)
7  (c)
8  (c)
9  (a)
10  (b)
11  (b)
12  (b)
13  (c)
14  (c)
15  (a
Task 3. 
1 (c)
2 (a)
3 (c)
4 (c)
5 (d)
6 (b)
7 (b)
8 (c)
9 (a)
10 (d)
11 (b)
12 (a)

TOPIC 4.
Task 1. 1A, 2B, 3A, 4D, 5C, 6B, 7C, 8D, 9A, 10A

Task 2. 
1    umpire 
2   regretted 
3   foretold 
4   optimistic 
5   mortuary (morgue - 
American English) 
6   inaudible 
7   congregation 
8   stamina 
9   ambidextrous 
10  insomnia 
1 1   archipelago 
12   biography 
13  apologised/apologized 
14  surgeon 
15   hangover 
16  bumper 
17   ward 
18   somehow 
19   collided (possibly crashed) 
20   nephew
Task 3. 
1 (d)     congregation 
2 (b)    mirage 
3 (a)     unconscious 
4 (b)     enquiries 
5 (a)     postponed 
6 (c)     mortgage 
7 (a)     manslaughter 
8 (d)    arbitrate 
9 (c)     marched 
10 (a)     absurd 
11 (b)     persevering 
12 (c)     delayed 
13 (c)     forecast 
14 (d)     episode 
15 (a)     strike

TOPIC 8.
Task 1. 1B, 2A, 3D, 4B, 5C, 6D, 7A, 8C, 9B, 10A

Task 5. 
1   a stem is part of a 
flower 
2   a trunk is part of a tree 
3   a rung is part of a 
ladder 
4   a hand is part of a 
clock 
5   a spoke is part of a 
wheel 
6   a chassis is part of a 
car 
7   a trigger is part of a 
gun 
8   a core is part of an 
apple 
9   a cuff is part of a shirt 
1 0  a kernel is part of a 
nut 
11   a yolk is part of an egg 
1 2   a bridge is part of a 
violin 
13   a handle is part of a 
jug 
14  a lens is part of a 
camera 
15   a leg is part of a chair 
16   a wick is part of a 
candle 
17   a nib is part of a 
fountain pen 
18   a heel is part of a shoe 
19  a tooth is part of a 
comb 
20  a j acket is part of a 
book
Task 6. 
1   independence 
2   ability 
3   postage 
4   speech 
5   unfit 
6   personality 
7   encourage 
8   lengthen 
9   careless 
10  extension 
1 1   proof 
12   childhood 
13   eventually 
14  inconsistent 
15   ridiculous 
Task 5. 
1   of 
2   for 
3   of 
4   in 
5   to 
6   on 
7   with 
8   into 
9   of 
10   at 
11   of 
12  for 
13   of 
14   about 
15   in 
16  with 
17   of 
18  to 
19  with 
20   in	Task 2.
Order of dialogue part:
-	Oh, sorry!
-	John! This is a surprise!
-	Oh, I live here now.
-	Yes, that’s right. Sweden.
-	About a month ago.
-	No, only me.
-	Well, as a matter of fact, we've decided to get a divorce.
Ah well, it can’t be helped.
-	And there aren’t any children fortunately.
-	But anyway, enough of me. What are you doing these days?
-	St. Richard’s Comprehensive?
-	You must enjoy it then.
(Laughing) I see. Same old John. You haven’t changed a bit.
TOPIC 5.
Task 1. 1C, 2A, 3B, 4C, 5D, 6D, 7C, 8B, 9A, 10A
Task 2.
1  enter
2  vanished
3  purchased
4  detests
5  tripped
6  accomplish
7  altered
8  recollect
9  putoff
10 scare
11 spoilt
12 moaning
13 occurred
14 inform
15 bragging
Task 9.
1  rugs - drugs
2  crows - crowds
3  wife - wire
4  daring - darling
5  heard - head
6  bust - but
7  God - Good
8  property - properly
Task 3. 
1. headline
2. action replay
3. serial
4. circulation
5. review
6. editor
7. classified
8. article
9. dubbed
10. journalist
11. channels
12. documentary
13. chat show
14. series
15. caption
16. leader
17. cartoon strip
18. cartoonist
19. quiz
20. gossip column
TOPIC 9.
Task 1. 1A, 2B, 3A, 4D, 5C, 6B, 7C, 8D, 9A, 10A
Task 2.
1   a timid 
2   a garrulous 
3   a reliable 
4   an absent minded 
5   an industrious  
6   a tetchy 
7   a bossy 
8   a stoical 
9   a bitchy 
10  a gregarious 
11   a punctual 
12   a bigoted 
13   a witty 
14   an impulsive 
15   a conceited
Task 5. 
1 (c)     of 
2 (b)     between ('among' 
if more than two 
people) 
3 (d)    for 
4 (b)     for 
5 (aj     at 
6 (d)     of 
7 (b)     at 
8 (c)     in 
9 (d)     m 
16  disused 
17   hypocrisy 
18   senseless 
19   unnatural 
20  politicians

TOPIC 11.
Task 1. 1B, 2A, 3D, 4C, 5D, 6A, 7B, 8C, 9B, 10D
Task 2. 
1   the stern 
2   a berth 
3   a burglar 
4   a bully 
5   to simmer 
6   a conjurer 
7   a lay-by 
8   antiseptic 
9   a practical joke 
10  lanky 
11   a pipe at the bottom of 
the roof to collect 
rainwater 
12   every two years 
13   an instrument with a 
pendulum, etc 
14  to enjoy 
15  the inability to sleep 
16   a street singer 
17   the time when daylight 
is fading 
18   getting money from 
someone by threaten- 
ing, etc 
19  a person who loves 
money so much that 
he or she stores it, etc 
20   a person who pays rent 
to stay in someone s 
home
Task 3.
1   Managing Director 
2   wholesalers 
3   consumers 
4   agent 
5   employees 
6   quotation 
7   shop steward 
8   Research and Development
9   shares/shareholder 
10  export 
11  assembly line 
Task 6. 
Misprint   Correct word 
1   kitchen     kitten 
2   years        yards 
3   wench      bench 
4   bath          both 
5   old           told 
6   bear         beard 
7   pubs         pups 
8   violent     violet 
9   Hospital   Hospitality 
10   Bras          Brass 
1 1   weed        week 
12   boots       books 
13   raining     training 
14   Herring    Hearing 
15  Sin           Skin 
16   treat          threat 
17  widows    windows 
18   resident    residence 
19  shattered scattered 
20   bride         bridle	

REFERENCES

1.	Evans Virginia, Dooley Jenny, Garza Veronica / Tourism. – Express Publishing, 2011
2.	Walker Robin, Harding Keith / Tourism 1. – Oxford University Press, 2012
3.	Walker Robin, Harding Keith / Tourism 2. – Oxford University Press, 2012
4.	Evans V., Dooley J. Grammarway 4. – UK: Express Publishing, 2003.
5.	Evans V., Dooley J. Upstream Intermediate. Student’s Book. – UK: Express Publishing, 2008.
6.	Murphy R. English Grammar in Use. – UK: Cambridge University Press, 1997.