Beyond ticketing digitalization?: An analysis of a money and ticket passing practice in Ukrainian public transport with learning points from past to future

Abstract

This paper documents and describes the empirical phenomenon of a ticketing practice where passengers pass money and paper tickets forth and back between each other in order to pay for the bus fare. The paper secondly aims to establish a historical perspective on the empirical phenomenon through contemporary history archiving and historical writing. Lastly, the paper aims at contributing theoretically by ‘theorizing’ the empirical phenomenon facilitated by a unique combination of material, social and symbolizing practices.

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Schlichter, B. R., Verhun, L., Haahr, L. & Haahr, U. (2017). Beyond ticketing digitalization? An analysis of a money and ticket passing practice in Ukrainian public transport with learning points from past to future. Paper presented at the 40th Information Systems Research Seminar in Scandinavia (IRIS40) in Halden, Norway, August 6th-9 th, 2017.

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